Reservations Manager
Job Placements · Bo-Kaap, Western Cape
Stop applying one at a time.
JobAlertsZA auto-applies to South African jobs like this one for you, overnight. Upload your CV once — we do the applying.
Start free — we apply for you →Reservations Manager
Lead our reservations team to maximize room revenue at a world-class hotel. Reporting to the Revenue Manager , you will manage a team of 11, including a supervisor, to drive sales and ensure exceptional service.
Key Duties
• Manage the full reservation process, from inquiries to booking confirmations. • Oversee rooms merchandising for Hotel and prepare occupancy forecasts to achieve revenue targets. • Lead, train, and manage your team's performance. • Ensure a superior customer experience and handle escalated guest issues. • Maintain data standards and compliance with company policies and legislation like POPI. You Will Need:
- A 3-Year Hotel School Diploma.
- 5 years of experience in reservations or rooms management ; supervisory experience is an advantage.
- Working knowledge of Opera suite and Ideas.
- Strong leadership, analytical, and customer service skills.
Apply today to join a leading brand in hospitality!
.special-hidden { display: none; }