Reservationist / Operations Administrator (Hospitality) (Permanent)

Job Title: Reservationist / Operations Administrator (Hospitality) Start Date: 2026-08-05 - 2026-09-04 Vacancy Type: Permanent SW006500 Sectors: Hospitality Location: Western Cape , Stellenbosch Salary: Market related Monthly Basic Salary (Market related) Brief: hotel reservationist|hotel reservations Stellenbosch: A prestigious hospitality destination in the Cape Winelands is seeking to appoint a highly organised and service-driven Reservationist / Operations Administrator to provide administrative and operational support across the Restaurant, Guest Accommodation, Boutique and Events divisions. Detail: Purpose of the Role To ensure the smooth day-to-day administration, reservations and operational coordination across the Estate's hospitality departments, delivering an exceptional guest experience. Key Responsibilities Manage restaurant and guest accommodation reservations, guest enquiries and correspondence Coordinate diaries, meetings, bookings and driver schedules Prepare function sheets and provide administrative support for events and functions Process POS transactions, petty cash, supplier invoices and weekly cash-ups Support boutique operations, including stock control, ordering, product updates and staff support Coordinate guest arrivals, departures and accommodation bookings Maintain office administration, SOPs, records and internal communication Liaise with departments to ensure the smooth day-to-day operation of the Restaurant, Guest Accommodation, Boutique and Events functions Criteria Proven administration experience within a luxury hospitality, hotel or wine estate environment Experience supporting multiple hospitality departments, including reservations and guest services Excellent organisational, communication and multitasking skills Strong attention to detail with the ability to work under pressure Proficient in MS Office, Micros/POS systems and reservation platforms (Dineplan experience advantageous) Own vehicle and drivers' licence essential show more... For more information please contact: Christine Loopstra Apply