Remote Monitoring Engineer : Screens and Feeders
Sandvik · Johannesburg, Gauteng
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Start free — we apply for you →Purpose of the role
- Enhance customer relations through technical expertise and asset performance monitoring with ACS-s and SAM, while providing technical support for remote monitoring agreements and stakeholders in Sales Areas
The job responsibilities
- Monitoring of connected screens in SAM
- Key contact for Sales Areas and customers for screens in EMEA
- Preparation of monitoring reports for key customers
- Support customers with recommended actions to improve performance and reliability of monitoring screens
- Technical expert for ACS-s hardware and features in SAM
- Technical trainings for ACS-s and SAM for stakeholders in the Sales Areas
- Continuously enhance SAM features and state variables and share feedback with development teams.
EHS Responsibilities supported by EHS department
- Ensure that customers are always supported with the latest EHS guidelines for screening assets
- Promote the EHS Policy and Company Values with a focus on EHS.
- Ensure the implementation of corrective actions based on incidents or learning
- Promote and encourage continuous improvement, innovation and implementation of best practices
Competences
- Knowledge of vibrating equipment
- Good understanding of mining site plants and process engineering
- Sound judgement and problem-solving ability
- Listening and logic interpretation
- Strong customer orientation
- Advanced communication skills
- Digital native with comprehensive knowledge about digital applications and tools
- Strong understanding and compliance with Health and Safety in the workplace
- Computer Literacy & MS Office proficiency
Education
- Technical degree / Diploma in a mechanical or Mega Tronics
- Candidates with highly relevant experience/references will also be considered.
Experience
- 2+ year minimum in the mining industry.
- Candidates with relevant vibrating screen troubleshooting/service/sales experience are preferred.
- Candidates with previous condition monitoring experience, especially within the mining environment are preferred.
- Exposure in the design and/or sales of screens or other equipment in the mining industry.
Other requirements
- Capability to travel into the region EMEA Europe, Middle East, Central Asia and Africa should it be necessary.
- Valid drivers license
Deadline:31st October,2026