Reinsurance Operations Analyst

Introduction

Reinsurance Operations Analyst

Job Summary

The Reinsurance Operations Analyst supports the day-to-day processing and servicing of reinsurance business within "The Clients" Management Services offering.

The role involves working with premium and claims bordereaux, statements, and other financial and operational data; performing reconciliations; investigating discrepancies; maintaining accurate and auditable processing records; and supporting communication with cedants, brokers, and other stakeholders.

Prior reinsurance experience is not required. We are looking primarily for someone who is numerically capable, highly proficient in Excel, detail-oriented, and naturally inclined to investigate why something does not look right. Training will be provided in reinsurance concepts, OpIngen’s proprietary RePort processing platform, and our operating procedures.

Key Responsibilities

Bordereaux & Operational Processing

• Receive, review, and process premium and claims bordereaux submissions

• Validate submissions for completeness and required information

• Process data using proprietary RePort platform and associated tools

• Review processing outputs and identify exceptions requiring investigation

• Support processing of statements, cash transactions, and other operational information

• Track submission status and follow up on outstanding items

Reconciliation & Investigation

• Reconcile processed data to broker, cedant, and other supporting information

• Check premium and claims movements for consistency and reasonableness

• Identify and isolate reconciliation differences

• Investigate discrepancies using Excel and structured analytical techniques

• Determine the source of differences where reasonably possible before escalating

• Escalate unresolved issues or matters requiring senior judgment with a clear explanation of the work performed

Cedant & Broker Servicing

• Respond to routine operational queries

• Request missing information or supporting documentation where required

• Maintain professional, clear, and timely communication

• Coordinate follow-ups and manage operational deadlines

• Maintain complete records of correspondence and actions taken

Workflow, Controls & Data Quality

• Follow established processing procedures and controls

• Maintain accurate and auditable processing records

• Identify unusual data, recurring exceptions, or potential data-quality issues

• Perform quality-control checks before work is submitted for review

• Suggest improvements where a process or control could work more effectively

Measures of Success

• Accurate and timely processing

• Ability to reconcile and investigate financial data

• Strong attention to detail

• Increasing independence in resolving routine discrepancies

• Clear documentation of issues and investigative work

• Appropriate escalation of matters requiring senior judgment

• Professional stakeholder communication

Required Skills

• Strong Excel proficiency

• Strong numerical and analytical problem-solving ability

• High attention to detail and accuracy

• Ability to work comfortably with large and sometimes imperfect datasets

• Ability to investigate a problem methodically rather than simply identify that one exists

• Clear written and verbal communication

• Ability to manage multiple processing deadlines

• Curiosity and willingness to learn

Preferred Background

• Prior reinsurance experience is not required

• Experience or education in finance, accounting, insurance, business, or another numerically oriented discipline is preferred

• Experience involving financial reconciliation, data analysis, or Excel-based processing is advantageous