Regulatory Investigator

KEY DELIVERABLES

• The Regulatory Investigator is responsible for conducting investigations and enforcing laws and regulations related to the construction industry in South Africa with specific reference to criminal conduct as set out in Housing Consumers Protection Measures Act 95 of 1998. The individual will conduct investigations into potential criminal activity, gather evidence, prepare investigations report and open cases for criminal investigation and prosecution.

The Individual will primarily be responsible for, but not limited to the following:

• Develop and implement investigative plans outlining the process, parameters, timelines and outputs consistent with poli-cies and procedures under limited guidance;
• Make decisions and recommendations regarding the right of reply or review on the closure of file.
• Contribute to the development and implementation of investigation policy and procedures.
• Manage, plan and conduct investigations relating to defaulters e.g. defaulting home builders in terms of the Housing Consumers Protection Measures Act 95 of 1998, Regulations, Council Rules and Code of Conduct.
• Conduct investigations by collecting information via interviews, taking statements and physical and electronic surveillance, having appropriately planned investigative tactics and strategies. – tracing and locating of subjects.
• Analyse information and prepare reports relating to investigations and prepare briefs of evidence for assessment by the Manager.
• Compile Investigation Reports.
• Analyse queries and complaints trends and suggest solutions. Responding to queries and complaints.
• Testify and/or present material evidence to relevant forums in a clear and concise manner.
• Carry out ad hoc duties and investigations as required;
• Assist in preparing cases for prosecution and presenting evidence at criminal and civil trials;
• Attend court and give evidence obtained through the process of investigation;
• Preparing and presenting reports to senior/executive management;
• Provide relevant technical support to stakeholders to ensure team objectives are achieved.
• Investigate and compile case files in respect of criminal offences for referral to SAPS.
• Investigate and compile case files in respect of developers/contractors identified and referred to the NHBRC from various sources, including but not limited to National Department of Human Settlements, Ministerial Hotline and the NHBRC Fraud Hotline.
• Collating and presenting material evidence and analysis in a clear and concise form which is relevant to and meets busi-ness expectations.
• Providing management with advice on crime prevention and detection strategies;
• Compile clear and concise reports for use in home builder disciplinary hearings and other relevant forums.
• Report findings of investigations in an effective and unbiased manner.
• Prepare reports and other documentation monthly, quarterly and annual reporting.
• Provide input into the budgeting process of the department.
• Ensure that expenditure is in line with budget requirements, standards and policies.
• Procure and safeguard assets of the function.
• Build and maintain good working relationship with all stake holders to ensure effective and efficient investigations.
• Conduct workshops to educate both internal and external stake holders of the role played by the Investigators within NHBRC and to advise them of the role each discipline can play in improving the service provided by the NHBRC in the regulation of the home building industry.
• Liaise with the relevant prosecuting authority and SAPS in respect of criminal cases.
• Engage with internal stakeholders to improve the flow of information during investigation process.
• Maintain records of communication with stake holders, including builders, housing consultants and unregistered home-builders
• Discuss and share investigation reports with relevant officials from entities such as National Prosecuting Authority; Munic-ipalities and specialized units e.g. Hawks to ensure successful prosecutions.
• Attending to ad hoc request by division within NHBRC.

MINIMUM REQUIREMENTS

• Matric/Grade 12 Certificate
• Must hold an appropriate bachelor's degree in NQF 7 in Policing Law or Criminal Investigation.
• Minimum of five 5 years' work experience in investigations
• Demonstrated experience in the conduct of criminal or complex investigations or conducting criminal investigative work within a regulatory environment.

SYSTEM SKILLS

• Microsoft Office
• SAP

CLOSING DATE: 3 September 2026