Regional Technical & Business Support Officer
Hire Resolve · Cape Town, Western Cape
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- A full commercial bank open to people of all religious denominations, providing ethical, interest-free financial services is seeking a Regional Technical & Business Support Officer who will provide multi-disciplinary operational support across regional offices, delivering first-line IT technical support, facilities/OHS coordination, marketing logistics, and general administration to ensure smooth daily operations.
Responsibilities
- Provide 1st-line IT Helpdesk troubleshooting Windows, M365, desktops, printers, mobile, connectivity.
- Handle user onboarding/offboarding, basic workstation setups, software installs, and asset tracking.
- Set up, test, and troubleshoot meeting technology Microsoft Teams Rooms, AV equipment, projectors.
- Perform on-site field visits for branch tech rollouts, moves, and hardware deployments.
- Coordinate daily office maintenance, contractor activities, and facilities services cleaning, pest control, generators/UPS.
- Assist with OHS compliance, audit follow-ups, fire/evacuation drills, and safety record maintenance.
- Serve as local point-of-contact for building security service providers.
- Coordinate regional event logistics venues, catering, promo materials, setup/breakdown.
- Maintain marketing asset inventory, brochures, banners, and branded merchandise.
- Ensure local alignment with corporate brand standards.
- Oversee courier services, document preparation, and cross-branch material movement.
- Support fleet administration vehicle licensing, NATIS documentation, service coordination, and ad-hoc transport.
- Manage purchasing requisitions, stationery stock, visitor support, and general administrative logging.
Minimum Requirements
- Grade 12 Matric required.
- A+, N+, or equivalent IT qualification required.
- Valid South African Driver's Licence Required.
- Facilities, Technical, or OHS certifications advantageous.
- 3–5 years in a multi-skilled operational support, administration, or facilities role.
- 2–3 years of hands-on IT/desktop/service desk support, including M365 and AV/video conferencing tech.
- Willingness to travel frequently between regional branches and venues.
- Ability to move equipment safely.
- Flexibility for occasional after-hours or weekend event/project support.