Regional Manager

Description

The Main Purpose of the job The incumbent will be responsible for a profitable and professional food service to ensure client satisfaction and retention of business whilst upholding the Company’s policies and procedures. Education and Experience required:

• Matric / Grade 12 • At least 5 years’ experience in a service industry • At least 5 years management experience • A good understanding of budgeting and profit and loss accounts • Exposure to industrial relations on a shop floor level • A good working knowledge of HSE • Experience in the food industry will be advantageous Knowledge, Skills and Competencies:

• Excellent interpersonal and leadership skills • Sound administration skills • Ability to adapt to a changing environment and priorities effectively • Ability to work flexible hours when required • Valid driver’s license • Own car essential • Excellent customer services skills • Excellent communication skills • Presentation skills • Financial Acumen • Report writing • Leadership Skills • People Management Skills • Consequence management • Results orientation • Driven, self-motivated • Problem solving skills • Negotiation Skills Key areas of responsibility:

• Authorize monthly wage input documents, new engagements, terminations and pay rate changes • Manage Unit/Catering Managers to ensure operational issues relevant to the business are resolved • Manage units to ensure profitability, sustainability as well as secure future business • Ensure contractual obligations are met and manage contracts within Service Level Agreements • Manage and support diverse teams of clients to ensure realisation of strategic goals • Facilitate training and development of Catering Managers in order to improve service offerings and maintain relevance • Ensure labour force planning is adequately done and managed in relation to budget • Ensure unit costs and expenditure, within region, are tightly managed and accounted for • Ensure fixed and other assets are managed and regularly audited • Manage and exceed client expectations in line with statutory Health, Safety and Environmental policies • Accurately manage all the financials of each unit with the support of the unit or project Manager • Attend all relevant meetings with clients and management teams and ensure communication to units • Conduct regular risk assessments of the entire facility • Regularly meet with the client to ensure success of the contract • Keep clients up to date in relation to progress made or areas of concerns • Continuously build the relationship with the client • Must have the ability to engage with union officials at the highest level Additional Considerations:

• Drivers Licence • This is a highly pressurized environment with long hours By applying for a role within Empact Group (Proprietary) Limited, all Personal Information that you provide to the Company will be held and/ or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Where appropriate, some information may be retained in hard copy. In either event, storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPI”).

Package & Remuneration

Market Related About Us

Welcome to Empact

With over 30 years of experience in South Africa and a range of seasoned professionals, Empact Group is a partner that you can count on. We specialise in providing quality food services and support solutions in catering, cleaning, hygiene and pest control. Empact Group aims to create a positive impact with our expertise that is as vast and varied as the needs of our clients. Our teams put all of their knowledge and experience into delivering professional bespoke solutions whilst providing services of the highest standard. We give you absolute quality every-single-time.

We design and implement innovative service solutions to ensure that our clients can concentrate on their core business, knowing that all other activities are being managed in the safest and most cost-efficient manner.

This is all underpinned by an intrinsic Health and Safety culture which has been honoured and developed by working with some of the world’s most demanding clients, including oil and energy companies in remote or difficult environments.

We envision ourselves to be the African market leader in contract food and support services. We pride ourselves on doing our job so that you can do yours better.

Our Transition

As of March 2019,  Compass Group Southern Africa has been changed to Empact Group.  Thebe Investment Corporation (Pty) Ltd (TIC), unconditionally acquired the shareholding of Compass Group Holdings PLC in Compass Group Southern Africa. TIC now owns the entire shareholding in CGSA and its subsidiary companies including Supercare Cleaning and Supercare Hygiene.