Regional Manager - Eastern Cape

Reference: JHB000338-VMC-1

Regional Manager - Eastern Cape T.E.S. required to oversee the operations and the performance of the designated region and to ensure strategic oversight with hands-on management to deliver targets, develop teams and maintain operational standards.  Candidates must present with well-developed skills and knowledge of the temporary employment services sector and previous managerial experience. Duties & Responsibilities

JOB DESCRIPTION

• Develop and implement an annual budget, business plan which includes a sales plan and strategy in line with the company’s objectives and goals and to execute new business development strategies and client retention relationships to meet and exceed targets.

• Maintain sound relationships with internal and external clients, third party service providers and other stakeholders.

• Develop and execute regional sales plans and strategies.

• Prepare sales forecasts and budgets.

• Prepare and present regional reports for senior management.

• Implement, monitor and manage sales targets and GP margins to achieve budgets.

• Execute new business development strategies and client retention relationships to meet and exceed targets.

• Manage and monitor all departmental/branch expenditure.

• Ensure staff are empowered and motivated to deliver service excellence.

Responsibilities / Duties

Operational requirements

• Manage branch performance in line with business plans.

• Oversee daily operations and performance across multiple sites.

• Plan and evaluate operations to be cost-effective.

• Ensure corporate governance compliance.

• Manage and monitor risk management compliance.

• Manage and implement client SLA’s and ensure appropriate insurance cover is in place prior to placement of assignees.

• Manage and maintain branch data files as per company policies and procedures.

• Ensure maintenance of company vehicles in accordance to company policies and procedures.

• Ensure accurate and timely submission of reports, maintain records, and provide feedback to management.

• Ensure compliance with policies and practices.

• Ensure standard operating procedures as well as KPI measures are developed, implemented and monitored.

• Ensure Health and Safety compliance.

• Conduct regular site and client visits to assess operations, compliance, and customer service.

Sales and Marketing

• Develop, manage and nurture new business partnerships and accounts to accomplish volume and exceed targets.

• Target new sales opportunities, initiate and monitor action plans to secure new business.

• Establish relationships with key decision makers at existing clients to enhance client / contractor retention.

• Manage the performance and activities of the business unit.

• Set, monitor, and report on KPIs, sales targets, and budgets.

Financial Reporting

• Ensure financial reports are submitted to timeously, as and when required.

• Ensure submission of monthly sales flash reports by the first working day of every month.

• Ensure the debtors aging is kept current and escalate where necessary.

People Management

• Ensure all staff adhere to standard operating procedures and safety protocols.

• Manage the performance of branch employees according to policies and procedures.

• Ensure all staff are adequately trained in terms of their duties and legal requirements.

• Ensure compliance to labour legislation in terms of applicable laws.

• Monitor training plans for staff and monitor growth and development of staff.

• Plan and adjust staff workloads and allocate daily tasks to team members.

• Provide advice, coordination and support to team members.

• Recruit, train, mentor, and evaluate staff.

• Management of staff reporting plans and reports.

• Manage and maintain staff and assignee files.

EXPERIENCE AND SKILLS

• Grade 12 or the equivalent qualification.

• A business-related degree is advantageous.

• Minimum of 10 years managerial experience in a service industry.

• Proficient in Microsoft Office suite.

• Proven track record in both operational and sales management.

• Proven track record in good people management, team building and leading skills.

• Budgeting, forecasting, and financial analysis skills.

• Talent development, coaching, and succession planning.

PERSONAL COMPETENCIES, TRAITS AND ATTRIBUTES

• Self-Starter, who can work well in a team and independently.

• Excellent verbal and written communication skills.

• Strong interpersonal and relationship management skills.

• Excellent sales and negotiation skills.

• Strong analytical thinker.

• Sound time management skills.

• Good presentation and negotiation skills.

• Good planning and organisational skills.

• Strong attention to detail.

• Ability to work under pressure.

• Deadline driven.

• Good understanding of budgeting and forecasting.

• Valid driver’s license and own vehicle essential.

• Must be prepared to travel regularly.

Please note: Should you not meet the minimum requirements or hear from us within 14 days from date of advertising, please accept your application as being u