Recruitment Screening Co-Ordinator

Purpose of the Role

• The Recruitment Screening & Support Coordinator provides structured screening, coordination and administrative support to the iStore recruitment team. The role supports two Recruiters by managing high-volume first-level candidate screening, assessments, candidate communication, interview coordination, recruitment administration and accurate system updates.
• The role is expected to apply sound judgement rather than only process administration: identifying candidates who meet the core requirements, recognising gaps or risks, escalating exceptions and ensuring suitable candidates move through the recruitment process efficiently and professionally.

Key Responsibilities

• Screen CVs and applications against approved vacancy criteria, including experience, qualifications, location, availability and role-specific requirements.
• Conduct initial telephonic, video or structured screening where required and capture clear screening notes.
• Provide day-to-day recruitment administration support to two iStore Recruiters across their vacancy portfolios.
• Use approved screening questions and criteria consistently across candidates and vacancies.
• Identify suitable candidates for Recruiter review and clearly motivate why the candidate meets the core requirements.
• Identify and flag concerns such as unexplained gaps, job-hopping, salary misalignment, location constraints, qualification gaps or other material risks.
• Search and filter candidate databases or recruitment platforms when additional candidate sourcing support is required.
• Support high-volume retail campaigns by processing applications at a pace without compromising screening quality.
• Escalate borderline or unusual profiles rather than rejecting potentially suitable candidates without Recruiter input.
• Assist Recruiters with ad hoc recruitment-related administration required to keep vacancies moving.
• Maintain vacancy trackers, candidate lists, interview schedules and recruitment documentation.
• Schedule interviews between candidates, Recruiters and Hiring Managers and manage changes when required.
• Maintain warm, professional communication that reflects the iStore and Core Group employer brand.
• Monitor candidates moving through screening, assessment, interview and pre-employment stages.
• Support recruitment projects, campaigns and peak recruitment periods across iStore.
• Develop knowledge of iStore roles, store structures and recruitment standards to improve support quality over time.
• Identify recurring administration delays, candidate drop-off points or system issues and raise them with the recruitment team.

Minimum Requirements

• Matric or equivalent qualification.
• Prior experience in an administrative or recruitment support role will be an advantage.
• Proficiency in MS Office Suite Word, Excel, Outlook.

Competencies and Skills

• Excellent organisational and time management skills.
• Strong verbal and written communication abilities.
• High level of attention to detail and accuracy.
• Ability to work well under pressure and manage multiple priorities.
• A customer-focused approach to delivering a positive candidate experience.

What We Offer

• Exposure to a fast-paced, innovative environment.
• Opportunities for growth within Core Group.
• A collaborative and supportive team culture.