Receptionist

Purpose of role Responsible for providing a welcoming and efficient point of contact for visitors, clients, and employees while managing administrative tasks and facilitating communication for Tharisa Head Office. Context of role Welcoming visitors, clients, and employees with a friendly and professional demeanor. Handling phone calls, emails, and inquiries, and directing them to the appropriate person or department. Managing appointments, scheduling meetings, maintaining calendars, and organizing office supplies. Ensuring the reception area is tidy, organized, and represents the company's image appropriately. Distributing mail, packages, and deliveries to the relevant recipients. Monitoring access to the premises, issuing visitor badges, and following security protocols. Offering information about the organization, its services, and assisting visitors with general queries. Assisting various departments with administrative tasks as needed and facilitating interdepartmental communication. Operating and managing office equipment such as phone systems, fax machines, and ensuring they are functioning correctly. Being adaptable to different situations, multitasking effectively, and handling unexpected scenarios calmly and professionally. Managing boardroom availability for meetings and appointments.