Receptionist & Senior Administrator
Empire HR Solutions · Parow, Western Cape
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An established and reputable company based in Parow, Cape Town, is seeking a professional, well-spoken and highly organised Receptionist & Senior Administrator to join its team. The ideal candidate will have 3–5 years of administrative experience, preferably within an auditing, verification or professional services environment. This position is suited to an individual who is detail-oriented, confident in dealing with clients and capable of managing multiple administrative responsibilities efficiently.
Job Description
The successful candidate will be responsible for managing the reception area while providing comprehensive administrative support to the team. The role requires excellent communication skills, strong organisational abilities and the ability to work independently in a deadline-driven environment.
Duties & Responsibilities
Manage the reception area and welcome clients and visitors in a professional and friendly manner.
Answer, screen and direct incoming telephone calls and emails.
Provide comprehensive administrative support to management and team members.
Coordinate appointments, meetings and internal schedules.
Prepare, format and maintain reports, correspondence and administrative documentation.
Maintain accurate electronic and physical filing systems.
Assist with the collection, checking and processing of client documentation.
Support auditing and verification teams with administrative requirements.
Liaise with clients regarding outstanding information and documentation.
Ensure all client records and documentation are accurate, complete and up to date.
Monitor and follow up on outstanding administrative tasks and deadlines.
Assist with general office coordination, stationery orders and office supplies.
Handle confidential client and company information professionally.
Perform additional administrative duties as required by management.
Desired Experience & Qualification
Matric / Grade 12 – Essential .
Minimum of 3–5 years' experience in an administrative or senior administrative role.
Previous experience within an auditing, verification, B-BBEE or professional services environment will be advantageous.
Previous reception or front-office experience will be beneficial.
Proficiency in Microsoft Office, including Word, Excel and Outlook.
Strong administrative, document management and filing skills.
Experience dealing directly with clients and managing professional correspondence.
Skills & Competencies
Excellent verbal and written communication skills.
Well-spoken, professional and presentable.
Strong organisational and time-management abilities.
High level of attention to detail and accuracy.
Ability to multitask and prioritise responsibilities effectively.
Confident and professional telephone manner.
Strong interpersonal and customer service skills.
Ability to work independently and as part of a team.
Reliable, proactive and deadline-driven.
Ability to handle confidential information with discretion.
Package & Remuneration
Negotiable
Interested?
Please apply via PNET