Receptionist / Reservationist
Intercon Recruitment · Winterton
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Start free — we apply for you →A resort in the Drakensberg is seeking an experienced Receptionist / Reservationist to manage bookings, assist guests and support daily resort operations. Applicants must have hospitality experience and be willing to reside on-site.
Key Responsibilities: - Handle telephone, WhatsApp and email enquiries. - Manage reservations, quotations, invoices and payments. - Welcome guests, coordinate check-ins and group bookings. - Maintain records and follow up on outstanding payments. - Assist with payroll, timesheets and general administration. - Operate the reception shop, POS system, cash-ups and stock. - Coordinate housekeeping supplies and room readiness. - Support resort events, marketing and daily operations.
Requirements: - Previous hospitality reception and reservations experience. - Must be willing to live on-site. - Fluent in English and Afrikaans. - Valid driver's licence. - Excellent communication, customer service and administrative skills. - Organised, reliable and able to multitask under pressure. - Comfortable learning new technology.
Advantageous: Booking-system experience, Canva, social media, AI tools and isiZulu.
Salary: R10,000–R20,000 per month, depending on experience and qualifications.
Benefits: Accommodation included.
Apply: Email your CV.
Subject: Receptionist / Reservationist – Drakensberg