Receptionist
Phoenix Recruitment · Cape Town, Western Cape
Posted 4 November 2026
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Start free — we apply for you →- Boutique Hotel in Sea Point, Cape Town is looking for a Front Office Receptionist (fixed term contract).
- The successful candidate will assist with guest arrivals and departures , handle enquiries and provide efficient reception support while ensuring a positive guest experience .
Duties
- Welcome guests and manage check-in and check-out procedures.
- Handle telephone calls, emails and guest enquiries professionally.
- Process reservations, amendments and cancellations.
- Maintain accurate guest profiles and booking records.
- Process payments and maintain accurate guest accounts.
- Coordinate room readiness and guest requests with housekeeping and other departments.
- Provide information about hotel facilities, local attractions and transport options.
- Handle guest concerns promptly and refer matters to management when required.
- Complete shift handovers and keep the reception area neat and organized.
Requirements
- At least 1-2 years' experience in a similar role
- Available immediately and able to work shifts
- Able to travel to and from the Seapoint area
- 6 months FTC (potential for permanent but not yet confirmed)
- Must be able to travel to and from the Seapoint Area
- Shift work required
Closing Date: 30 Nov 2026