Receptionist & Office Administrator

Role: Receptionist & Office Admin Location: Kleinmond, Overstrand Hermanus Salary: TBC

Key Responsibilities

• Manage the reception area as the first point of contact for clients and visitors
• Handle incoming calls, emails, and general enquiries professionally and efficiently
• Provide administrative support to estate agents, management, and office operations
• Maintain accurate filing systems, records, and documentation
• Assist with report writing, document preparation, and general correspondence
• Coordinate meetings, prepare agendas, and take accurate meeting minutes
• Support social media posting, marketing activities, and event planning as required
• Contribute ideas and take initiative to improve office processes and daily operations

What We Are Looking For

• Matric (essential)
• Qualification or experience in Office Administration or Business Administration
• Proven experience in office administration, filing systems, and report writing
• Strong proficiency in Microsoft Office 365 (Word, Excel, Outlook), a true "power user" mindset
• Fluent in English and Afrikaans with excellent communication skills
• Exceptionally personable with a diplomatic and professional approach
• Strong attention to detail with the ability to manage multiple priorities
• A proactive, solution-driven mindset with the ability to take initiative and run with ideas
• Own reliable transport and a valid driver's licence

Advantageous Experience

• Previous experience in a real estate or property environment
• Exposure to social media management and basic marketing support
• Experience using Canva or similar design tools
• Familiarity with digital tools and a willingness to embrace new technology and systems