Receptionist

Introduction

Introduction

Are you a professional, well-presented individual with a passion for delivering excellent customer service? Our client, a well-established professional services firm based in Lynnwood, Pretoria, is looking for an experienced Receptionist to join their team. This role is ideal for someone who enjoys interacting with people, thrives in a busy office environment, and takes pride in creating a welcoming first impression while providing efficient administrative support.

Duties & Responsibilities

About the Role

The Receptionist will be the first point of contact for clients and visitors, ensuring a professional and friendly experience at all times. The successful candidate will be responsible for managing the reception area, handling incoming calls, performing general administrative duties, and supporting the office with day-to-day operations.

Key Responsibilities

• Welcome clients and visitors in a professional and friendly manner.

• Answer, screen, and direct incoming telephone calls.

• Manage incoming and outgoing mail, couriers, and emails.

• Schedule appointments and maintain meeting room bookings.

• Provide general administrative support to the office team.

• Capture and update information on internal systems.

• Maintain a clean, organised, and professional reception area.

• Assist with filing, scanning, photocopying, and document management.

• Order and monitor office supplies when required.

• Perform additional administrative duties as requested.

Desired Experience & Qualification

Minimum Requirements

• Minimum of 3 years' experience in a receptionist or similar front-office role.

• Previous reception experience is essential.

• Computer literate with a good working knowledge of Microsoft Office.

• Excellent verbal and written communication skills.

• Strong organisational and time management skills.

• Professional appearance and excellent interpersonal skills.

• Ability to multitask and work in a busy office environment.

Skills & Competencies

• Professional telephone etiquette.

• Excellent customer service and communication skills.

• Strong attention to detail.

• Well organised with the ability to prioritise tasks.

• Reliable, punctual, and proactive.

• Ability to work independently and within a team.

• Ability to remain calm and professional under pressure.