Receptionist

Reference: JHB001822-MS-2

Job Title Receptionist Job Advert Summary

The purpose of the position is to render effective and professional administrative services to the business and its stakeholders.

Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.

Duties & Responsibilities

Minimum Requirements Minimum Qualifications:

Senior Certificate (Grade 12 or equivalent), Recognition of Prior Learning (RPL).

Minimum Experience

At least 2 or 5 years as a receptionist/switchboard operator.

Please note that preference will be given to people with disabilities. Duties and Responsibilities 1. Switchboard Management/ Reception

Attitudinal disposition when answering the calls per business approved standard:

Answer calls on switchboard efficiently and promptly while maintaining a professional demeanour.

Level of compliance with appropriate standards2 for collecting and communicating (forwarding) messages.

Re-route calls to various departments/staff.

Handle all queries efficiently and in the most appropriate and professional manner possible.

Keeping record of non-business-related calls.

Arrange relief person when other receptionist is out of the office (for lunch breaks, when attending meetings).

Welcome visitors.

2. General Office Administration

Ensure re-routing of hand delivered mail, parcels and mail collected from the post office to various departments and Managers.

Control of the Post Register.

Request for Quotations in respect of stationery, groceries as per procurement policy.

Capture PR on system in respect of stationery and groceries as per the procurement policy.

Update internal extension telephone list and forward to relevant staff and copy to security at reception.

Health and Safety representative (various duties, booking training, scheduling meetings, etc).

3. Ad hoc Duties

Perform any reasonable task as and when required by the Facilities Team Leader.