Receptionist
Job Crystal · Cape Town, WC
Posted 4 August 2026
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Receptionist - Cape Town, WC Western Cape
The main purpose of the role is to interact with guests and provide excellent customer service, fulfilling all reception duties in terms of check-in and check-out procedures, while providing and maintaining the quality and standards of Century City Conference Centre and Hotels. Job Specification
RESPONSIBILITIES
- Welcome and greet all guests in a pleasant and professional manner
- Attend to all guest needs, including but not limited to, registration, check-in and check-out of guests and cashiering
- Ensure that the standards of service excellence and guest satisfaction are maintained
- Maintain clear and accurate records of guest room bookings
- Accurately post charges to guests' rooms
- Provide accurate information to guests regarding hotels and facilities
- Provide accurate information on local attractions and services
- Responsible to maintain a float and adhere to standard operating policies and procedures in relation to deposits and reporting thereof
Offer
REQUIREMENTS
- Minimum Grade 12
- Hospitality qualification is advantageous
- Excellent communication skills
- At least 2 years' experience in a similar role within the Hospitality Industry
- Proficient in OPERA and MS Office
Monthly Salary: Market related