Receptionist
Intellistaff Outsourced Services · Durban (Durban CBD) · R Undisclosed
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Start free — we apply for you →Location: La Lucia, Durban
Position Overview
We are seeking a welcoming, organized, and reliable Receptionist to be the face and voice of our freight forwarding office. In this role, you will manage our front desk operations, greet clients and handle high-volume phone calls, and provide essential administrative support to our operations and customs teams. Main Duties and Responsibilities:
- Warmly greet visiting clients, contractors, and couriers; maintain the visitor register and ensure facility access policies are followed
- Answer, screen, and route incoming phone calls efficiently; manage central email inboxes and distribute incoming mail/parcels
- Receive incoming shipping documents from couriers or drivers and ensure the relevant person receives them
Requirements
- Matric (Grade 12)
- 1–2 years of experience in a front desk, reception, or customer service role (experience in logistics, transport, or supply chain is advantageous)
- Professional telephone etiquette and strong verbal/written communication
- Proficiency in Microsoft Office
- Excellent organizational skills with the ability to multitask in a busy environment
Desired Skills
- reception
- receptionist
- answer phones
- switchboard
- front desk