Receptionist Administrator
IR Pope and Sons · Durbanville, Western Cape
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Start free — we apply for you →We are a medium sized telecommunications company in Durbanville and are looking for a professional and customer-focused Temporary Receptionist to provide front-line reception and general administrative support, as a stand-in for someone on maternity leave FROM 1 OCTOBER 2026 to 31 JANUARY 2027 The ideal candidate will be friendly, organised and confident when dealing with customers, suppliers and staff with excellent communication skills and a professional telephone manner.
Key Responsibilities
• Answer, screen and direct incoming telephone calls. • Respond to customer enquiries and provide basic information. • Direct technical support queries to the relevant technical department. • Respond to emails and other customer communications. • Take accurate messages and ensure they reach the relevant staff members. • Assist with sales quotes, general administration, including filing, data capturing, printing and scanning. • Schedule appointments and assist with installation bookings. • Maintain accurate customer and company records. • Liaise with internal departments to ensure customer queries are resolved efficiently. • Maintain confidentiality of customer and company information. • Provide general office and administrative support as required. • Follow company policies, procedures and customer-service standards.
Requirements
• Matric / Grade 12. • Previous reception, front-desk, customer service or administration experience would be advantageous. • Excellent verbal and written communication skills. • Professional and friendly telephone manner. • Good computer literacy and administrative skills. • Strong organisational and time-management skills. • Customer-focused with a professional approach. • Team player • Reliable, punctual and well presented. • Must be able to speak English and Afrikaans fluently • Must be able to reliably commute to Durbanville.
Ideal Candidate
We are looking for someone who is friendly, professional, dependable and customer-focused , with the ability to manage a busy role while providing a high standard of service.