Receptionist & Admin Assistant (Pretoria East)
Integrita Group · Pretoria East, Gauteng · R10k – R13k pm CTC
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Our client is seeking a professional and organised Receptionist & Admin Assistant to provide reliable front-office administration, general office support, and accurate administration of IT support requests. The successful candidate will be responsible for ensuring that support requests are correctly captured, tracked, documented, and routed to the appropriate technicians, while maintaining a professional and welcoming reception environment.
Duties & Responsibilities
- Manage reception, visitors, telephone calls, emails, meetings, and general office communications.
- Handle general administration, filing, documentation, reports, and correspondence.
- Assist with employee onboarding and basic system-access administration.
- Manage invoices, receipts, expenses, office supplies, assets, and stock.
- Coordinate couriers, service providers, office equipment maintenance, and repairs.
- Monitor office calendars, deadlines, and administrative requirements.
- Monitor support emails and accurately log IT support tickets in accordance with company procedures.
- Capture ticket details, priorities, categories, due dates, service types, and technician allocations accurately.
- Ensure tickets are correctly documented, updated, and flagged for quotations or invoicing where required.
- Manage daily IT administration, including disk-space reports, server-monitoring requests, backup logs, internal requests, and daily digests.
- Communicate ticket updates to technicians and management and ensure requests are properly followed up.
- Follow established procedures to ensure support requests are logged and processed accurately and timeously.
Desired Experience & Qualification
- Matric (Grade 12).
- Own vehicle and valid driver's licence.
- Bilingual in Afrikaans and English.
- Good telephone etiquette.
- Strong attention to detail.
- Good administrative and organisational skills.
- Professional and friendly manner.
- Must be available to start as soon as possible.
Package & Remuneration
R10k – R13k pm CTC