Receptionist

Introduction

My client within the Pharma/Related industry is seeking a experienced and very professional Receptionist.  Full command of English and Afrikaans essential, and it must be somoen well presented and well spoken.

Duties & Responsibilities

The duties is a mix of customer service, administrative, and organizational tasks, which include the following:

Customer Service & Front Desk

Greeting and welcoming visitors, clients, and guests

Directing visitors to the appropriate person or department

Answering questions and providing general information

Maintaining a professional and tidy reception area

Communication

Answering, screening, and forwarding phone calls

Taking and relaying messages

Managing email inquiries (general inboxes)

Receiving and distributing mail, packages, and deliveries

Arranging couriers and outgoing shipments

Administrative Support

Scheduling appointments and managing meeting room bookings

Data entry and maintaining records/databases

Photocopying, scanning, and filing documents

Typing correspondence, memos, and reports

Ordering office supplies and keeping inventory

Handling petty cash or basic invoicing (in some roles)

Security & Access

Issuing visitor badges and managing sign-in logs

Monitoring access to the building or office

Following security and emergency procedures

Coordination & Miscellaneous

Coordinating with maintenance, cleaning, and security staff

Assisting other departments with clerical tasks

Booking travel or accommodations (senior receptionist roles)

Supporting event setup or meeting preparation

Key Skills Required

Clear communication and a professional manner

Organization and multitasking

Basic computer skills (MS Office, phone systems, scheduling software)

Discretion and confidentiality

Customer service orientation

Desired Experience & Qualification

Matric

Own Vehicle

Fully Bi-lingual - English and Afrikaans

Min 3 years reception experience in a professional environment.