Receiving and Dispatch Coordinator
Amrod · Pretoria
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Start free — we apply for you →To ensure smooth branch warehouse operations through accurate stock handling, adherence to SOPs, and professional support to internal and external clients.
Duties & Responsibilities
Job Purpose
To ensure smooth branch warehouse operations through accurate stock handling, adherence to SOPs, and professional support to internal and external clients.
Brief Description of Key Performance Areas
- Ensure all shipments are accurately received, shelved, and dispatched in accordance with standard operating procedures (SOPs). Promptly identify and escalate any discrepancies.
- Maintain the warehouse in a clean, organized, and safe condition always, adhering to housekeeping and safety standards.
- Complete all assigned tasks and projects from start to finish, ensuring deadlines are met and work is of a high standard.
- Process payments in line with SOPs, ensuring accuracy and accountability.
- Handle all returned stock in accordance with SOPs, ensuring proper documentation and processing.
- Provide friendly, professional assistance to clients, couriers, and drivers always.
- Respond to emails and phone calls promptly, professionally, and efficiently.
- Escalate all client concerns or feedback to the Branch Supervisor in a timely manner.
Desired Experience & Qualification
Minimum Skills and Knowledge Required
- Grade 12 or equivalent.
- Minimum 2 years’ similar experience required.
- Ability to communicate effectively in English, both verbal and written.
- Prior experience in Computer Literacy (Microsoft Office).
Behaviourial Dimensions Required
- Proactive
- Attention to detail
- Adaptability
- Problem-solving.
- Time Management
- Customer centric