Re-advertisement - Assistant Adjudicator

Description

• OPFA seeks to appoint candidates who are results-driven, passionate about service delivery, able to thrive under pressure, deadline-conscious, and committed to teamwork and professionalism at the highest level.

Key Competencies

• High level of ethics and integrity

• Computer literacy (MS Word, Excel, MS Outlook)

• Excellent drafting skills

• Excellent verbal and written communication skills

• Analytical, problem solving and critical thinking skills

• Ability to manage a caseload and work under pressure

• Time management

• Proper record keeping

• Take initiative in personal development

• Team player

Responsibilities

• Receive investigation file and identify areas that require further investigation to dispose of a complaint

• Request further information from parties to a complaint where required

• Identify the need for and request expert reports in appropriate matters

• Engage with parties to a complaint concerning the administrative aspects of the file/investigation.

• Ensure that procedural fairness requirements are adhered to

• Maintain a proper record of all complaints allocated, including a record of all correspondence relating to a complaint, proof of service, telephone calls, emails, etc.

• Ensure all information is captured and processed on the OPFA case management system

• Prepare and submit quality draft determinations to the Team Leader within set timelines in accordance with daily, weekly, and monthly targets

• Attend to corrections on reviewed drafts

• Correctly identify out-of-jurisdiction matters

• Draft settlement and out-of-jurisdiction letters for approval by the Team Leader

• Assist with projects/ad hoc tasks as and when required

• Submit weekly and monthly statistics to the Team Leader

• Prepare records for the Financial Services Tribunal or High Court

Requirements

• A Law Degree, i.e. BCom Law, BA Law, or LLB (Bachelor of Laws)

• 3 years' experience in the retirement funds industry – administration, management, or regulation

• Knowledge and understanding of the appropriate legislative and regulatory frameworks

• Ability to assess and investigate facts, interpret legislation, and draft legal documents

• Legal research

• Experience in the financial services sector will be an added advantage

• Knowledge and understanding of the Pension Funds Act and the role of the Pension Funds Adjudicator