Quality Governance Manager
Clinix Health Group Pty Ltd · Johannesburg, Gauteng
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Start free — we apply for you →JOB SUMMARY
- To develop, implement, and maintain enterprise-wide quality governance frameworks, quality management systems, compliance standards, and continuous improvement initiatives across the Clinix Health Group.
- The incumbent will drive quality excellence, regulatory compliance, audit management, root cause analysis, risk management, and quality performance reporting to ensure the delivery of safe, effective, and patient-centred healthcare services.
REQUIREMENTS
Minimum Qualifications
- Bachelor's Degree in a healthcare-related field, Quality Management, or a related field.
Advantageous Qualifications
- Postgraduate Degree or Certification in Quality Management, Healthcare Management, or a related field.
- ISO 9001 Lead Auditor Certification or similar.
Minimum Experience
- 3 - 5 years' experience in Quality Management or Governance
- 5 years' experience within a healthcare-related environment
- 2 or more years' experience in a SHEQ environment
- 3 - 5 years' managerial experience.
Technical Skills
- Quality Management Systems and Governance Frameworks
- ISO Standards and Management Systems ISO 9001, ISO 14001, ISO 45001, ISO 7101
- Risk Management and Compliance
- Audit Management and Quality Assurance
- Root Cause Analysis methodologies
- Data Analysis and Quality Performance Reporting
- Leadership and Strategic Planning
- Stakeholder Engagement and Change Management
- Advanced Computer Literacy and MS Office proficiency.
DELIVERABLES
- Develop and maintain quality governance policies, procedures, and guidelines
- Drive the implementation of quality governance frameworks across the Group
- Monitor, evaluate, and continuously improve quality governance initiatives
- Develop and implement quality improvement methodologies that promote quality excellence
- Ensure compliance with regulatory requirements, industry standards, and organisational policies
- Develop, implement, and maintain Quality Management Systems aligned to ISO 9001/7101 and OHSC requirements
- Deliver quality governance awareness and training programmes
- Coordinate and conduct audits and quality reviews to ensure compliance
- Analyse audit findings and drive corrective action implementation
- Develop and monitor risk-based audit tools and quality assurance processes
- Lead and support root cause analysis investigations relating to quality incidents and sentinel events
- Collaborate with stakeholders to implement and track corrective actions
- Work closely with the Data Analytics Manager to leverage insights that inform quality improvement initiatives
- Develop dashboards, metrics, and reports to track quality performance
- Build and maintain productive relationships with divisional leaders, regulators, and quality teams
- Promote integration of quality management principles into daily operations
- Ensure timely and accurate reporting to senior leadership and governance committees
- Demonstrate exemplary leadership behaviour aligned to Clinix values.
Closing Date 21 October 2026