Quality Control Manager

Job Advert Summary

• To manage the laboratory personnel and costs

Requirements

• Bsc Degree Chemistry/Microbiology or relevant diploma
• 5+ years General Lab Experience with applicable technical knowledge i.e. Microbiology/Chemistry/Molecular biology methods
• Laboratory expereince in FMCG production, advantageous
• Knowledge of technical signatory and SANAS ISO 17025 system.
• 5+ years people management experience
• Specialist skills and Knowledge: Tests, equipment and technology
• High level of Computer Skills - MS Office Understand electronic / computerised
• High level of alpha - numeric literacy

Competencies BEHAVIOURAL

• Coach and develop people
• Ability to influence
• Proactive and action orientated
• Acts with honesty and consistency
• Solves problems through effective decision making
• Maintains high standards

LEADERSHIP

• Build high performing teams
• Lead and drive change for improvement
• Interpersonal effectiveness
• Managing people for performance
• Commitment and motivation

TECHNICAL

• Administrative capabilities
• Thinking and reasoning logically
• Customer orientated
• Communicates effectively
• Application of financial principles and practices
• Attention to detail
• Good communication

Duties and Responsibilities Implement and maintain the quality system as per ISO 17025 and SANAS accreditation.

• Perform duties of SANAS as a nominative representative
• Implement and maintain SANAS ISO 17025 system to ensure compliance at all times
• Ensure all equipment is calibrated and continuously verified for compliance
• Assist in verification of new methods and apply for scope extension as needs arise
• Provide technical insight into validated methods to assist in troubleshooting
• Complete customer surveys as per SANAS requirements
• Investigate non-conformances.
• Keep clients informed of any deviations or changes and follow up customer complaints to resolve them speedily

Conduct general laboratory tasks and run proficiency schemes

• Ensure correct sampling and testing procedures
• Analyse, handle and store samples
• Maintain and calibrate equipment
• Control stock control of test material
• Ensure Good Laboratory Practice and general housekeeping
• Arrange inter branch testing
• Process data for product technology
• Prepare and interpret reports
• Ensure 100% compliance for Lab techniques
• Troubleshoot equipment errors and ensure continuity of testing is maintained
• Provide fair warning if there are any breakdowns in equipment that will affect result releases
• Ensure continuous assessment of methods are carried out
• Releasing of raw material and final products
• Check that COA that company raw material and packaging material delivery and ensure correct contain the correct information and comply to Clover specification
• Control over non-conforming product
• Handle and manage concession applications of Co-packed products

Manage subordinates

• Set objectives and manage performance
• Guide and train team members and train factory lab personnel
• Motivate personnel to maintain a positive working environment
• Educate/Train personnel to ensure technical knowledge of methods are always up to date
• Ensure full understanding of ISO 17025, to ensure competence
• Conduct meetings and ensure effective communication to all

Maintain laboratory knowledge management database

• Compile, update and maintain an electronic database of all Clover Laboratory practices and procedures
• Ensure comprehensive knowledge of Clover factories and Clover products to improve trouble shooting of problems regarding products
• Communicate and interact with internal and external clients

Strategic planning to investigate opportunities for improvement e.g. systems, processes, procedures, equipment and cost saving

• Analyse customer complaints to determine route cause and areas of improvement
• Assess new product manufacturing and investigate necessary method development and equipment requirements
• Investigate new/alternative technologies for possible cost saving

Deadline:9th September,2026