Quality Assurance Technologist

Job Description

• Coca-Cola Beverages Africa CCBA presents an exciting opportunity for a Quality Assurance Technologist, CCBA. The role will report to the Quality Assurance Manager.

Functional Capabilities

• Product quality and food safety testing
• Statistical process control and trend analysis
• Non-conformance management and RCA
• Quality system adherence FSSC 22000, ISO 9001, KORE
• Laboratory equipment operation and calibration
• Support of audits and quality inspections
• HACCP and GMP compliance monitoring
• Documentation and data integrity
• Quality awareness and coaching at line level

Key Duties & Responsibilities Key Outcomes:

Laboratory and In-Line Quality Control

• Conduct analytical, chemical, physical, and microbiological testing of raw materials, intermediates, and finished products.
• Perform quality checks on production lines Brix, CO2, torque, fill height, appearance, etc..
• Ensure adherence to the Coca-Cola Operating Requirements KORE and product specifications.

Process Monitoring and Product Release

• Monitor key process parameters and perform real-time interventions where deviations are observed.
• Verify that corrective actions are implemented and effective before product release.
• Approve or reject product batches based on quality results.

Data Management and Reporting

• Record test results accurately and timeously in laboratory systems and quality logs.
• Compile and analyse quality trend reports and escalate anomalies.
• Maintain sample retention and traceability documentation.

Quality Incident Management

• Assist in investigating product and process non-conformances, consumer complaints, or foreign matter incidents.
• Conduct root cause analysis and implement corrective and preventative actions CAPA.
• Escalate unresolved issues to the Quality Manager.

Calibration and Equipment Maintenance

• Ensure laboratory instruments are maintained, calibrated, and used in accordance with SOPs.
• Perform routine checks and liaise with equipment service providers when necessary.

Systems and Standards Compliance

• Participate in internal and external audits e.g., FSSC, KORE, customer audits.
• Monitor Good Manufacturing Practices GMP, hygiene, and housekeeping compliance.
• Support quality system implementation and maintenance SOPs, work instructions, records.

KBI

• First Time Right FTR performance %
• Product Quality Index / Conformance Rate %
• Number of quality non-conformances internal and external
• Consumer and customer complaints per million units
• Laboratory turnaround time and sample throughput
• Quality audit findings and closure rates
• Equipment calibration compliance %
• Product release accuracy and rejection rate

Skills, Experience & Education Education

• Minimum: National Diploma in Food Technology, Biotechnology, Analytical Chemistry, or Microbiology
• Preferred: BTech or BSc in Food Science, Chemistry, or related discipline
• HACCP and ISO/FSSC certifications are advantageous

Experience

• 1–3 years' experience in a quality assurance or laboratory environment in the FMCG or beverage industry
• Experience in in-process and final product testing
• Exposure to quality management systems ISO 9001, FSSC 22000
• Experience working in a certified food safety and manufacturing environment

Skills

• Proficiency in laboratory testing chemical, physical, and microbiological techniques
• Strong understanding of GMP, HACCP, and food safety principles
• Ability to interpret technical specifications and quality standards
• Working knowledge of KORE and regulatory requirements NRCS, SABS
• Accurate data recording, reporting, and statistical trend analysis
• Familiarity with ERP or QMS platforms SAP, LIMS, Intelex – advantageous
• Microsoft Office proficiency Excel, Word, PowerPoint
• Attention to detail, teamwork, and critical thinking skills

Deadline:4th August,2026