Quality Assurance Intern

FEM · Johannesburg, Gauteng

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Job Description

  • FEM invites applications for a 12‑month Internship Programme within the Quality Assurance department at our Head Office.

The purpose of this position is to

  • Learn and apply COIDA, DEL directives, and internal SOPs in reviews and documentation,
  • Escalate non-compliance trends under guidance,
  • Observe and participate in QA processes, training, and knowledge-sharing sessions,
  • Support QA Analysts in reviewing claims, underwriting, documentation for accuracy, compliance, and completeness,
  • Identifies obvious errors and inconsistencies under supervision,
  • Support round table preparations for QA processes,
  • Assist in compiling QA reports, dashboards and summaries for management.

The minimum requirements

  • Matric with strong English and Mathematics literacy
  • An Internal Audit qualification or a qualification related to Financial Management will be an added advantage.
  • 0 to 6 months' experience in general administration
  • Good communication skills
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