QA Specialist/Test Analyst - Employee Benefits

Introduction

Project Description

· Migrating Risk products from legacy to new environment.

· Migrating Retirement products between platforms. - this would be a new product launch and not a migration

· Building a Retirement & Risk Quote and Billing tool.

· Digitalizing claims processes with Straight-Through Processing (STPs).

· Integrating claims with workflow tools for operational efficiency.

· Enhancing Self-Service Portal (SSP) to provide members, employers, and financial advisers with seamless digital interactions.

· Leveraging the Operational Data Store (ODS) (via Denodo and a canonical data model) to deliver accurate, real-time information from multiple source systems into the SSP and other downstream platforms.

· Designing and delivering MIS reports and client-facing reports based on ODS to support both internal external stakeholder engagement.

Duties & Responsibilities

• Reviewing and analyzing business requirements.

• Designing detailed test scenarios, test cases, and test scripts .

• Coordinating reviews and obtaining sign-off from Business Analysts (BAs) and business stakeholders.

• Executing test cycles, documenting results, and raising defects in Azure DevOps (ADO) .

• Preparing QA reports  and presenting findings to project stakeholders.

• Driving end-to-end functional testing  across employee benefits, retirement, and risk domains.

• Hosting demo sessions  and conducting business user education workshops .

• Documenting functional processes  for future reference.

• Raising risks and issues promptly with clear mitigation recommendations.

Desired Experience & Qualification

Mandatory Skills

• Strong domain knowledge of Employee Benefits, Risk, and Investment Products  in the South African retirement fund environment .

• Hands-on expertise in:

• New business onboarding

• Billing and premiums management

• Inflows and outflows

• Claims (risk and retirement)

• Accounting processes

• Financial and regulatory reporting

• Life, Death, Disability, Funeral product and related experience

• Experience with Policy Administration Systems  and workflow tools .

• Strong experience in QA methodologies , writing test cases, and driving test execution.

• Working experience with Azure DevOps (ADO) .

• Ability to work independently with minimal supervision.

• Experience in working with large data set  for Management Information and client based report

• Experience in working with Power BI report testing

• Experience understanding of large data, Operational Data stores  and cloud data sets

• Nice-to-Have Skills

• Hands-on experience with FIS Compass  policy administration system.

• Exposure to large-scale system migrations and digital transformation programs.

• UFT Automation scripting skills and willing to upskill and cross skill.

• ISTQB certificate