Property Portfolio Manager (Body Corporate & HOA)

Key Responsibilities

• Manage a portfolio of Body Corporate and Homeowners' Association schemes.
• Act as the primary liaison between trustees, directors, homeowners, service providers, and managing agents.
• Arrange, attend, and facilitate Trustee, Director, Annual General (AGM), and Special General Meetings.
• Prepare meeting packs, agendas, minutes, and resolutions.
• Ensure implementation and follow-up of decisions taken at meetings.
• Advise trustees and directors on governance matters and legislative compliance.
• Ensure compliance with the Sectional Titles Schemes Management Act (STSMA), Community Schemes Ombud Service (CSOS), and HOA constitutions.
• Manage budgets, levy collections, arrears, and financial performance of schemes.
• Review and present management accounts and financial reports to trustees and directors.
• Oversee maintenance projects, repairs, and service provider performance.
• Conduct regular property inspections and compile inspection reports.
• Obtain quotations and coordinate contractor appointments for approved work.
• Manage insurance claims and risk-related matters.
• Handle owner and resident queries, complaints, and dispute resolution.
• Ensure all statutory filings, compliance requirements, and governance documentation are maintained.
• Build and maintain strong relationships with trustees, homeowners, and service providers.

Minimum Requirements

• Grade 12 / Matric.
• Relevant qualification in Property Management, Real Estate, Business Administration, or related field.
• Minimum 35 years' experience managing Body Corporate and/or HOA portfolios.
• Sound knowledge of STSMA, CSOS regulations, HOA governance, and property management principles.
• Experience attending and chairing meetings with trustees and directors.
• Strong financial and budget management skills.
• Proficiency in Microsoft Office.
• Experience with property management software (WeConnectU, MRI, PropWorx, or similar) advantageous.
• Valid driver's license and own reliable vehicle.

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