Promoters on Retail Store (All regions)
Evertrade · GP, WC, KZN, LP, MP & other regions · Market Related
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The main drive is to increase the amount of the clients Device sales in the designated store.
This position is to build capacity and capability for the individual to grow and understand the business and requirements
Duties & Responsibilities
To provide excellent customer service and undertake replenishment and merchandising duties to help the stores in the designated mall achieve sales and profit targets
Additional Roles and Responsibilities
Product knowledge.
Correct product pricing.
POS merchandising.
Cleanliness and optimum position of displays.
Live units connected to Wi-Fi where applicable.
Display & Live devices housekeeping.
Interactions with store staff and management .
Ensure product availability – all damaged stock returned as per process.
Check for and manage stock process – promotional pricing accurately done and on time.
Check accurate pricing, promotional pricing and competitor pricing – floor walks.
Effective management of demo software on all live devices – store scorecard.
Drive sell out – relevant POP material on display.
Engaging with shoppers – decrease on slow moving stock and increase on fast moving stock.
Drive sales vs competitor sales – week’s stock supply within target.
Implement and maintain POP material as per client brief.
Increase forward share/floor share/shelf share of products.
Negotiate for prime positions in store.
Drive slow moving stock and allocated sufficient space to fast moving stock.
Implement promotions according to head office and client requirements – visibility.
Maintain stock levels – display location.
Maintain POP – stock levels, correct pricing, correct POP.
Complete reports timeously and accurately.
Manage assets and equipment – deadlines are met.
Utilisation of handheld devices/system to provide reports/feedback and action returns process – accuracy of work.
Communicate execution/exceptions to relevant parties and gather feedback – minimal damages to equipment.
Formal and informal feedback.
Compliance on handheld system
Build and maintain strong working relationships with store management
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained – performance appraisals.
Demonstrate consistent application of internal procedures – formal and informal feedback.
Plan and prioritise demonstrating abilities to manage competing demands.
Demonstrate abilities to anticipate and manage change.
Demonstrate flexibility in balancing achievement of own objectives with abilities to understand and respond to organisational needs.
Desired Experience
- Sales in Retail environment experience would be very beneficial
- Experience within the telecommunication environment
- Capable of demonstrating level of operational excellence in the field with repetitive activity
Knowlwdge
- Sales
- Negotiation
- Training
- Merchandising
- Report writing
- Customer relationship management
Skills
- Oral Communication
- Problem Solving
- Customer Service Orientation.
- Interpersonal Skills
- Initiative
- Flexibility