Project Manager - Retail

We are seeking a capable and energetic Mid-to-Senior Project Manager to join a fast-paced Customer Applications Solutions Delivery team. The successful candidate will take responsibility for the end-to-end delivery of software and technology projects within a complex retail environment. This opportunity is suited to a delivery-focused professional who is quick to learn, highly efficient, accountable and proactive, with the initiative and enthusiasm to grow within a dynamic organisation. The ideal candidate will have retail experience, together with relevant exposure to payments, value-added services, SAP integration and/or customer loyalty solutions. Key Responsibilities Manage software and technology projects from initiation through to implementation and closure. Define and manage project scope, objectives, plans, timelines, resources and deliverables. Take full ownership and accountability for delivering projects on time and to the required quality standards. Apply appropriate project delivery methodologies, governance standards and controls. Coordinate cross-functional business, technology, vendor and delivery teams. Manage project risks, issues, dependencies, assumptions and change requests. Track delivery progress and provide clear, accurate reporting to stakeholders and governance forums. Facilitate project meetings, planning sessions, workshops and decision-making forums. Support the delivery of customer-facing solutions involving retail systems, payments, VAS, loyalty platforms and SAP integrations. Maintain complete and accurate project documentation and governance artefacts.

Required Experience Proven project management experience delivering software or technology projects. Demonstrated accountability for delivering projects within agreed timelines. Practical experience applying recognised project management methodologies and governance processes. Previous experience within a retail environment. Relevant experience in one or more of the following:Payments Value-added services SAP integration Customer loyalty programmes or platforms

Experience coordinating multidisciplinary business and technical teams. Strong project planning, reporting, risk, issue, dependency and change-management capabilities. Excellent stakeholder engagement and communication skills.

Key Attributes Energetic, enthusiastic and motivated to grow professionally. Accountable, dependable and delivery focused. Proactive and able to demonstrate initiative. Efficient, organised and quick to learn. Personable and professional. Collaborative team player. Adaptable and comfortable working in a dynamic environment.