Project Manager - Online/DIgital Delivery

Project Manager - Online / Digital Delivery

Location: Cape Town Employment Type: Contract Environment: Retail / Digital / E-Commerce / Technology Reporting to: Programme Manager

Role Overview

We are looking for an experienced Project Manager to support the planning, coordination, governance and operational management of strategic business and technology initiatives within a complex digital and online environment.

Working closely with the Programme Manager, business stakeholders, technology teams, delivery partners and external vendors, the Project Manager will provide the structure and operational oversight required to ensure multiple workstreams remain aligned, well governed and effectively executed.

This role is particularly suited to a highly organised Project Manager who is strong in programme governance, coordination, RAID management, reporting, stakeholder engagement and programme operations .

Key Responsibilities

Project & Programme Planning and Coordination

• Coordinate the day-to-day activities of the programme across multiple workstreams.
• Maintain project and programme plans, governance calendars, action logs, reporting packs and supporting documentation.
• Coordinate workshops, meetings, governance forums and stakeholder engagements.
• Ensure programme information, documentation and communications remain accurate, current and accessible.
• Maintain visibility of deliverables, milestones, actions and dependencies.

Governance & Programme Controls

• Establish and maintain effective project and programme governance processes.
• Coordinate governance forums and ensure decisions and actions are appropriately documented and followed through.
• Maintain RAID logs covering risks, assumptions, issues and dependencies.
• Track actions, decisions, dependencies and commitments through to completion.
• Ensure appropriate project controls and reporting disciplines are consistently applied.

Risk, Issue & Dependency Management

• Proactively identify and track project and programme risks, issues and dependencies.
• Drive mitigation and resolution activities with relevant stakeholders.
• Escalate material risks or delivery concerns through the appropriate governance channels.
• Monitor overall programme health and highlight potential impacts to timelines and delivery.

Stakeholder & Vendor Management

• Coordinate activities across business teams, technology teams, delivery partners, service providers and vendors.
• Build effective working relationships across multip

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