Project Manager

Description

PROJECT MANAGER Purpose of the Role The Facilities Project Manager is responsible for the end-to-end planning, coordination and delivery of Facilities Management projects and services across assigned sites or key accounts. The role ensures that facilities projects and operational services are delivered safely, efficiently, on time, within budget and in accordance with contractual requirements, service level agreements (SLAs), statutory legislation and client expectations. The role combines project management, facilities operations, technical services, contract management, financial control, stakeholder engagement and people leadership to drive operational excellence, client satisfaction, continuous improvement and sustainable business growth. Education and Experience

• Degree or Diploma in Project Management (must have) • Relevant Degree or Diploma in Facilities Management, Property Management, Engineering, Commerce, Business Management or a related field • Relevant Postgraduate qualification at NQF Level 8 (would be advantageous) • Minimum 5 years' experience in Facilities Management, Property Management, Engineering or a related technical environment • Minimum 3 -5 years' experience in a management or supervisory capacity • Minimum 3 years' experience managing facilities projects, technical services or industrial/site-based operations • Proven experience in hard services and technical facilities management • Experience managing both technical and non-technical teams, including subcontractors and service providers • Experience in key account, contract and client relationship management • Experience in budgeting, cost control, procurement and financial reporting • Experience in project planning, mobilisation, implementation and operational handover • Valid driver's licence • Previous experience in mining would be an advantage Key Areas of Responsibility

• Facilities Project and Site Management

• Lead the planning, coordination and execution of facilities-related projects from initiation through to completion and handover.
• Develop and maintain project plans, schedules, budgets, milestones, resource requirements and delivery strategies.
• Manage site services, buildings, infrastructure, equipment and associated support services.
• Ensure projects and operational activities are delivered in accordance with approved scope, specifications, timelines, budgets and contractual requirements.
• Coordinate cross-site and cross-functional projects to expand, consolidate or improve Facilities Management services.
• Support the mobilisation and implementation of new contracts and business opportunities.
• Monitor project and site performance through weekly, monthly and quarterly reporting.
• Identify project dependencies, constraints, risks and opportunities and implement appropriate mitigation measures.
• Ensure minimal operational disruption during project implementation and service delivery.

• Technical and Operational Facilities Management

• Oversee planned and reactive maintenance, repairs, replacements and upgrades of buildings, plant, equipment and infrastructure.
• Coordinate hard and soft facilities services, including maintenance, cleaning, catering, housekeeping, reception and other support services where applicable.
• Manage internal technical teams, contractors and outsourced service providers to ensure quality and timely delivery.
• Ensure facilities equipment, materials, consumables and resources are appropriately planned, available and controlled.
• Drive operational efficiency, standardisation, innovation and continuous improvement across facilities services.
• Ensure effective asset, maintenance and resource planning to support service continuity.

• Contract and Client Management

• Ensure delivery of Facilities Management services in accordance with contractual obligations, SLAs, KPIs and agreed service standards.
• Build and maintain strong relationships with clients, suppliers, contractors and internal stakeholders.
• Conduct regular client meetings, operational reviews and quarterly business reviews.
• Understand client operational requirements and translate these into practical facilities solutions.
• Monitor customer satisfaction and implement corrective actions where service expectations are not being met.
• Prepare and present project, operational and performance reports to clients and senior management.
• Identify opportunities for upselling, cross-selling and expansion of Facilities Management services.
• Support tender, bid and business development activities where required.

• Financial and Commercial Management

• Develop and manage project and account budgets in accordance with financial policies and procedures.
• Monitor expenditure against approved budgets and provide variance analysis and corrective action.
• Drive cost optimisation while maintaining service quality and contractual performance.
• Manage labour, maintenance, materials, consumables and project-related expenditure.
• Contribute to procurement planning and ensure purchasing activities comply with supply chain requirements.
• Monitor project financial performance, profitability and resource utilisation.
• Identify commercial risks and opportunities and escalate material issues appropriately.

• Risk, SHEQ and Compliance

• Conduct regular facilities and project risk assessments and ensure identified risks are appropriately mitigated.
• Ensure compliance with the Occupational Health and Safety Act, National Building Regulations, applicable environmental legislation and other relevant statutory requirements.
• Ensure compliance with company SHEQ policies, procedures and quality standards.
• Coordinate health and safety requirements associated with facilities projects and site operations.
• Ensure appropriate appointment, training and availability of First Aiders, Fire Marshals and other designated safety representatives.
• Implement and monitor environmental, waste management and sustainability initiatives.
• Ensure appropriate quality assurance processes and corrective action plans are implemented.
• Maintain accurate project, compliance, contract and site documentation.

• People Management and Leadership

• Lead, manage and develop multidisciplinary facilities and project teams.
• Manage recruitment, onboarding, performance management, training, talent development and employee relations within the assigned portfolio.
• Establish clear performance expectations, targets and accountability structures.
• Coordinate workforce planning, staffing levels, rostering and resource allocation.
• Manage communication between project teams, operational teams, clients and management.
• Promote a culture of accountability, safety, service excellence and continuous improvement.
• Develop team capability through coaching, training and performance feedback.

• Governance, Reporting and Continuous Improvement

• Maintain accurate and timely project, financial, operational and compliance reporting. • Monitor agreed KPIs and ensure project and regional performance targets are achieved. • Analyse operational data and management information to identify trends, risks and improvement opportunities. • Drive continuous improvement initiatives across facilities operations and project delivery. • Ensure adherence to governance frameworks, policies, procedures and delegated authority. • Escalate significant operational, financial, contractual or compliance risks to senior management. Knowledge, Skills and Competencies Knowledge:

• Facilities and Property Management principles and practices.
• Project management methodologies and principles.
• Hard services and technical facilities management.
• Contract and SLA management.
• Financial and commercial management principles.
• Risk management and business continuity.
• SHEQ requirements and Occupational Health and Safety legislation.
• South African labour legislation.
• Environmental and sustainability requirements.
• Procure