Product Manager (CPT Hybrid)

Datafin Recruitment · Cape Town, Western Cape

Posted 4 November 2026

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ENVIRONMENT

  • OWN and improve digital onboarding experience across brands of a dynamic Online Gambling Group seeking its next Product Owner where you will help customers join with confidence, become eligible to play and seamlessly transition into the right.
  • As part of its Join product pillar, you will be responsible for creating an intuitive, trusted and frictionless onboarding journey, from a customer's first interaction through registration, eligibility and their onward journey into the product.
  • Working closely with Design, Engineering, Analytics, Delivery and business stakeholders, you will help understand customer problems, identify opportunities and deliver measurable improvements to customer experience and conversion.
  • This is an outcome-focused role. You will own the direction, priorities and performance of your product area, using customer insight, data and experimentation to make informed decisions and continuously improve the experience.
  • The ideal candidate must have experience working as a Product Manager or in a comparable digital product role, with ownership of customer-facing journeys or features including Agile product development & defining success measures, analysing conversion funnels and using experimentation to improve product performance.

DUTIES

  • Product Ownership & Strategy.
  • Customer Understanding & Discovery.
  • Outcomes & Continuous Improvement.
  • Prioritisation & Delivery.
  • Stakeholder Collaboration & Influence.
  • Responsible Product Management.

REQUIREMENTS

  • Experience working as a Product Manager or in a comparable digital product role, with ownership of customer-facing journeys or features.
  • Demonstrable experience improving digital customer experiences through data, customer insight and product discovery.
  • Experience working with cross-functional teams to take product opportunities from problem identification through delivery and optimisation.
  • Experience defining success measures, analysing conversion funnels and using experimentation to improve product performance.
  • Understanding of Agile product development, prioritisation and iterative delivery.

Advantageous –

  • Experience with registration, onboarding, conversion or other transactional digital journeys.
  • Experience in a regulated environment, particularly Gambling or Financial Services.
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