Product Analyst

Introduction

Johannesburg | Permanent

About the Role

An exciting opportunity exists for a commercially minded and analytical Product Analyst to join a fast-paced digital business.

This role is ideal for an individual who enjoys working with digital products, content providers, customer insights, and cross-functional teams to deliver exceptional product experiences. You will play a key role in managing product content, supporting integrations, monitoring performance, and driving continuous improvement initiatives across web and mobile platforms.

Duties & Responsibilities

Key Responsibilities

• Become the subject matter expert on product content, features, and functionality across multiple product verticals.

• Manage relationships with content providers, suppliers, and external partners.

• Identify, assess, and onboard new content opportunities and service providers.

• Monitor and communicate product roadmaps, enhancements, and release schedules.

• Coordinate technical integrations and product launches with internal and external stakeholders.

• Collaborate with Product Managers and technical teams to define product enhancements and website improvements.

• Analyse customer behaviour and performance data to identify optimisation opportunities.

• Monitor content performance and provide actionable recommendations.

• Ensure effective communication across business units throughout product implementation projects.

• Support strategic initiatives aimed at improving customer experience across web and mobile channels.

Desired Experience & Qualification

Minimum Requirements

• Relevant degree or diploma in Business, Commerce, Marketing, Information Systems, Data Analytics, or a related field.

• Previous experience in a Product Analyst, Product Coordinator, Business Analyst, Digital Product, or similar role.

• Experience working with digital products, websites, mobile applications, or online platforms.

• Strong analytical and problem-solving skills.

• Experience coordinating projects, product rollouts, or system integrations.

• Excellent stakeholder engagement and communication skills.

• Strong organisational and project administration capabilities.

• Advanced Microsoft Excel skills.

• Ability to work effectively in a fast-paced environment.

Advantageous

• Experience within online gaming, sports betting, fintech, e-commerce, telecommunications, digital entertainment, or similar digital industries.

• Understanding of customer behaviour analytics and performance reporting.

• Experience working with third-party vendors and external service providers.

• Familiarity with digital product lifecycle management.

• Exposure to customer retention and engagement strategies.

Key Competencies

• Analytical Thinking

• Problem Solving

• Stakeholder Management

• Communication Skills

• Negotiation Skills

• Relationship Building

• Attention to Detail

• Accountability

• Innovation

• Adaptability

• Collaboration

• Results Orientation

What’s on Offer?

• Opportunity to work with innovative digital products.

• Exposure to complex integrations and product launches.

• A collaborative and high-performing environment.

• Career development and growth opportunities.

• Competitive remuneration package.

If you are passionate about digital products, data-driven decision-making, and enhancing customer experiences, we would love to hear from you.

Package & Remuneration

Market Related