Process Engineer

Key Responsibilities: Process engineering and optimisation :

• Analyse existing software development, delivery, and support processes to identify inefficiencies, bottlenecks, and risks.
• Design and implement future-state processes aligned to modern digital and software engineering practices.
• Apply Lean, Six Sigma Business Process Management and Industrial Engineering principles to improve cycle time, quality, and cost efficiency.
• Develop and maintain process models, process maps, value stream maps, and standard operating procedures.
• Working at the intersection of business analysis, systems thinking, and technology implementation.

Digital transformation and modernisation change agent

• Support modernisation of legacy IT systems by defining improved delivery and operational processes.
• Review processes and identifying opportunities of disintermediation to unlock great value and efficiency in the solutions implemented.
• Enable design thinking and approaches that facilitate transition to modern architectures, including cloud-based, API-driven, and microservices-oriented environments.
• Support the adoption of automation, CI/CD pipelines, and DevOps-aligned process improvements.
• Identifying metrics that support data-driven decision-making through process measurement.

Software Development Lifecycle (SDLC) participation

• Work closely with architects, developers, testers, and business analysts to impact SDLC effectiveness.
• Align and support processes for:
• Requirements management
• Development and configuration
• Testing and quality assurance
• Release and deployment management
• Application support and continuous improvement
• Ensure process consistency across multiple teams and initiatives.

Governance, risk and compliance

• Ensure all processes align with organisational governance, compliance, and audit standards.
• Maintain audit-ready documentation for process changes and digital initiatives.
• Support internal and external audits by providing process evidence, metrics, and controls.
• Embed quality, risk management, and controls into process design.

Stakeholder and change enablement

• Work with stakeholders to identify their business objectives and design and implement digital solutions to achieve those goals.
• Collaborate with business and IT stakeholders to ensure process changes are practical and adopted.
• Support change management and training initiatives related to process and system changes.
• Act as a bridge between engineering, technology, and business teams.
• Promote a culture of continuous improvement and innovation.

.special-hidden { display: none; }