Principal Technical Operator (13321)

MAIN PURPOSE OF POSITION

• Operational support to Broadcast Clients internal and external in order to coordinate/plan/setup/prepare/record and playout of broadcast material in support of all platforms with expected standards and available facilities/equipment.

KEY ACCOUNTABILITIES

• Provide to operational submissions to Line Manager with regard to Business Unit Strategy input in alignment with the Corporate Plan and the Target Operating Model.
• Contribute to Opex and Capex Plans
• Capex and Opex involvement to input into the project scope development,
• Provide operational designs, risks, migration requirements, project implementation plans, integration system implementations, commissioning and workflows to deliver on functional requirements and avoid on-air disruptions
• Participate in Capex project and system execution, commissioning and operational workflows to deliver on functional requirements and avoid on-air disruptions
• Finance Motivations
• Proper investigation & acceptable explanation of budget for motivations
• Accurate submission of Capex & Opex inputs into departmental budget
• Opex contribution to ensure broadcast systems sustainability
• Specialised Sound/Video skills ensuring alternative Revenue Streams, e.g. CD Artists Recording, Font of House, Webinars, External Live Broadcasts, etc as per external tariff list
• Designing fit-for-purpose innovative operational solutions in consultation with digital partners to create resolutions
• Agreed % of targets met; Agreed % of resources, equipment and facility availability
• Above average rating of SLA
• Submission of ad-hoc incidence fault reports and resolutions to line manager as required
• Contribute to service delivery standards and guide the team to achieve them
• Accurate monthly reporting on deliverables broadcast, recording, production and post- production, non-conformance & flagging of potential risks with provided solutions/mitigations
• Ensure fault reports in order to safeguard department facilities, equipment functional and shortfalls are adequately addressed
• Identify and coordinate operational production requirements
• Transmit audio/visual in liaison with Main Control as per schedule production/OB
• Plan, obtain, setup, test and operate facility equipment
• Setup and operate camera and Live View for News and external broadcasts
• Full and comprehensive understanding of mic placements and industry best practises.
• Guide and set up in the field programming, recordings, mixing and front-of-house for all audio requirements
• Plan, execute comprehensive multi-layered drama productions with FX, music and different audio streams
• Plan, and execute recordings in accordance with customer requirements and broadcast standards
• Monitor for schedule changes as per customer request
• Monitor sound/video quality to broadcast standards
• Setup mix-minus and program audio desks.
• Operating digital playout systems
• Audio/Visual manipulation of final mix, performed in accordance with customer requirements & broadcast standards if necessary
• On time delivery of production material, within scope & within specifications
• Contribute to procurement of correct digital solution in line with customer requirements & Company Procurement policy & procedures
• Escalate Risk findings reported with corrective treatment plans
• Monitor adherence to OHS and compliance with SABC Company Policies & Procedures
• Maintain discipline in accordance with company policies & procedures
• 95% of assets verified annually
• Effective control and management of all assets falling within area of control and outside broadcasts.
• Customers served in operational proficient, friendly and helpful manner
• Monitor compliance of services rendered with customer request and address non-conformance
• Operational assistance & guidance to customers regarding capability of facilities and to provide best operational options
• Compliance with performance management policies and procedures
• Performance agreements with manager annually
• Formal reviews conducted with manager and documented as per deadlines Quarterly
• Individual operational training, coaching and mentoring conducted on an ongoing basis to meet individual team members needs

MINIMUM REQUIREMENTS

• Sound Engineering Certificate 1 year & above or Film/Video Technology or Relevant Qualification
• Advantage: Sound Engineering Diploma NQF Level 6
• Driver's License: C1 Code 10 with PDP
• Minimum 8 years' experience in broadcast environment with minimum of 3 years as Senior Technical Operator level with relevant experience in Digital Sound & Video within live, production and post-production environment.

KNOWLEDGE AND SKILLS

• Physical attributes: Excellent hearing and eyesight no colour blindness. Physically able.
• Excellent communication skills and ability to work in a team and lead the team if required.
• Proficiency in MS Office, i.e. Excel, Word, Outlook and Power Point.
• Ability to work under pressure and handle conflict
• Willingness to work irregular hours and shifts to sustain 24/7 on-air facility environment