Primary School - Acting School Operations Coordinator - SPARK Silver Lakes -2026

Purpose of Role

• The School Operations Coordinator drives student achievement in the SPARK Schools network by ensuring that the school operates smoothly, efficiently, and to a consistent standard of excellence. The School Operations Coordinator is integral to the SPARK Schools "culture" and our commitment to rigorous, engaging learning experiences for our scholars.

Requirements Responsibilities:

Scholar Safety & Supervision

• Oversee scholar arrivals and dismissals to ensure smooth traffic flow and safety procedures.
• Implement and monitor safety protocols in all school spaces, including classrooms, playgrounds, and common areas.
• Ensure compliance with child protection and safeguarding policies.

Scholar Transitions & Space Management

• Coordinate and oversee scholar movement across school spaces e.g., transitions between classrooms, lunch, and extracurricular activities.
• Ensure a structured and efficient process for maintaining order during transitions.
• Support teachers and staff in managing structured transitions that minimise lost learning time.

Asset & Facilities Management

• Maintain an up-to-date inventory of school assets, including furniture, IT equipment, and learning materials.
• Ensure school facilities are well-maintained and escalate maintenance concerns to relevant teams.
• Oversee the proper use and upkeep of hardware in Learning Labs.

Customer Relations & Parent Engagement

• Serve as the primary point of contact for parents regarding operational matters.
• Address parent concerns related to school logistics, safety, and aftercare.
• Ensure a high standard of customer service by training and guiding front-office staff end-to-end from enrolment.

Aftercare Program Oversight

• Manage the aftercare program, ensuring scholar safety and engagement in structured activities.
• Oversee staffing, scheduling, and logistics to ensure a high-quality aftercare experience.
• Monitor scholar participation and address any operational concerns.

Procurement & Resource Management

• Handle procurement of school supplies and ensure cost-effective spending.
• Work with finance teams to track spending and align with the school's budget.
• Ensure timely ordering and distribution of materials for both academic and operational needs.

Management of School-Based Operations Team

• Directly manage Supervisors during lunch and break and aftercare to ensure structured play and scholar safety
• Provide professional development to enhance the operational team's effectiveness.

Scholar Transportation Management

Qualifications and Criteria

The ideal candidate will possess the following qualifications and criteria:

• English language fluency
• Police clearance certificate
• Completed or in the final year of a 3 or 4 year degree with current proof of registration
• First aid training advantageous
• Experience in operations, administration, procurement, project management, or facilities management advantageous
• Experience managing or working with primary school-aged children.
• Preferred: Previous experience leading a team.

Qualifications

The ideal candidate will possess the following qualifications and criteria:

• English language fluency
• Police clearance certificate
• Grade 12 certificate
• Completed or in the final year of a 3 or 4 year degree with current proof of registration
• First aid training advantageous

Experience

• Required: Experience in operations, administration, procurement, project management, or facilities management.
• Required: Experience and practice with labour laws.
• Required: Experience managing or working with primary school-aged children.
• Preferred: Previous experience leading a team.

Competencies

• Customer orientation
• Analysis/problem solving
• Quick thinking/learning
• Team work
• Communication

Qualities

• Grit: Persistence through challenges.
• Excellence: A track record of high expectations personally and professionally.
• Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
• Self Reflection: Finding the capacity to bring your best self to challenges and opportunities