Premium Vehicle Dealership Aftersales Manager - Gauteng, Sandton (Permanent)

Job Title: Premium Vehicle Dealership Aftersales Manager - Gauteng, Sandton Start Date: 2026-08-07 - 2026-09-30 Vacancy Type: Permanent JHB000910 Sectors: *Dealership Location: Gauteng , Sandton Salary: Brief: Remuneration: Above Market Related Salary + Lucrative Performance Incentive + Company Vehicle + Fuel Allowance + Medical Aid + Provident Fund Purpose Of The Job: A leading premium vehicle dealership is seeking an experienced and highly capable Aftersales Manager to take full responsibility for a large, high-volume Service Department. This position requires a strong leader with proven success in managing all aftersales operations, including Service, Workshop, Parts, Cost Control, Customer Satisfaction, and Staff Performance within a premium automotive environment. The successful candidate must have a stable and successful career history within premium vehicle dealerships and possess the leadership ability to manage a team of approximately 45-50 employees while ensuring operational excellence and profitability. This is an excellent opportunity for a proven premium dealership Aftersales professional seeking to lead a large-scale operation and make a significant impact on business performance. Detail: Key Responsibilities: Manage the complete Aftersales operation, including: Service Department Workshop Operations Parts Department Warranty Administration Customer Relations Drive departmental profitability and achieve all budgeted financial targets Monitor and manage workshop productivity, efficiency, and labour sales Oversee workshop costing processes and ensure maximum profitability Implement, maintain, and enforce operational processes and procedures Ensure compliance with manufacturer standards and dealership policies Develop and monitor key performance indicators (KPIs) across all departments Manage parts inventory, stock control, and parts sales performance Lead, motivate, develop, and performance-manage a workforce of 45-50 employees Build a high-performance culture focused on accountability, quality, and customer satisfaction Ensure exceptional customer service and maintain premium brand standards Conduct regular departmental reviews, reporting, and business planning Identify opportunities for operational improvement and efficiency gains Maintain strong relationships with manufacturer representatives and key stakeholders Minimum Requirements: Proven experience as an Aftersales Manager within a premium automotive dealership environment Demonstrated success managing a large, busy, high-volume workshop Extensive experience overseeing both Service and Parts Departments Strong understanding of workshop costing, labour sales, productivity, and profitability management Experience implementing and enforcing operational processes and procedures Proven track record of achieving financial and operational targets Experience managing teams of 45-50 staff members or larger Excellent knowledge of dealership systems, reporting, and manufacturer standards Stable employment history with reputable automotive dealerships Valid driver's licence Motor Industry experience Essential! The ideal candidate will be: A strong and decisive leader Firm but fair in managing people and performance Highly disciplined, organised, and process-driven Results-oriented with strong commercial acumen Confident in managing high-pressure environments Professional, credible, and respected by staff and customers alike An excellent communicator with outstanding leadership skills Passionate about delivering exceptional customer experiences Preferred Experience: Experience with premium vehicle brands such as BMW, Mercedes-Benz, Audi, Jaguar Land Rover, Volvo, Lexus, Porsche, or similar prestige marques Strong knowledge of manufacturer KPI management and compliance requirements Experience in a dealership with significant workshop throughput and aftersales turnover Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days from application, kindly consider your application as unsuccessful. Applications will only be considered from candidates who meet the specified criteria as per the job spec. If you do not meet the requirements, Select Motor Recruitment reserves the right not to respond to your application. Applications should be submitted no later than 1 weeks from advertising. show more... For more information please contact: Debbie Penrose Apply