PERSONAL/ADMINISTARTIVE ASSISTANT

Introduction

We are seeking a highly organised and proactive Personal/Administrative Assistant to support a growing luxury event business.

The successful candidate will manage client bookings, customer administration, contracts, payments and general office administration, ensuring every event is organised from booking through to completion.

Duties & Responsibilities

• Client Bookings

• Respond to client enquiries via email and WhatsApp.

• Prepare and send quotations.

• Follow up on outstanding quotations.

• Confirm bookings and communicate with clients.

• Schedule consultations and site visits.

• Customer Administration

• Prepare customer agreements and booking contracts.

• Create and maintain digital client files.

• Update booking calendars and event schedules.

• Record client notes and event requirements.

• Payments & Breakages

• Track booking deposits and final payments.

• Process refundable breakage deposits.

• Record missing or damaged hire items.

• Prepare breakage invoices where applicable.

• Follow up on outstanding balances.

• General Administration

• Organise and maintain filing systems.

• Prepare invoices and administrative documents.

• Update spreadsheets and booking records.

• Assist with supplier and client administration.

• Ensure all event paperwork is completed accurately.

Desired Experience & Qualification

• Previous administration experience.

• Previous Event management skills.

• Excellent organisational and communication skills.

• Strong attention to detail.

• Proficient in Microsoft Word, Excel, Outlook, and Google Drive.

• Professional, friendly, and client-focused.

• Highly organised and efficient.

• Trustworthy and reliable.

• A strong communicator.

• Passionate about delivering exceptional customer service.

• Able to manage multiple bookings and deadlines simultaneously.

• Detail-oriented with a love for organisation.

Package & Remuneration

R10 000 (Dependant on experience)