Personal Assistant to Head of HR & Operations

A highly respected national industry body within the financial services / insurance sector is seeking an experienced, highly organised, and discreet Personal Assistant to provide dedicated executive support to the Head of HR & Operations . 
 This is a high-trust, high-visibility role. You will act as a gatekeeper, project coordinator, governance administrator, and administrative backbone to a busy executive office. You will also support Board committees , manage a Code of Conduct complaints process (administrative only – legal team handles responses), and assist with special projects such as AGMs. 
 Qualifications & Experience: 
 
 • Matric essential and post-matric qualification (e.g., Office Administration, Secretarial Diploma, Business Administration)
 • Proven work experience as a Personal Assistant (to a Head of Department, C-suite, or Board-level)
 • Familiar with office organisation and optimisation techniques
 • High degree of multi-skilling and time management
 • Excellent written and verbal communication skills
 • Advanced Microsoft Suite (Word, Excel, Outlook, SharePoint – document management)
 • Team and task orientated
 
 Key Responsibilities: 
 
 • Proactive diary and meeting management for the HoD
 • Screen calls, manage correspondence, and profile documents/emails to SharePoint
 • Arrange travel reservations, parking, maps, directions
 • Draft, format, proof-read agendas, minutes, circulars, memoranda
 • Coordinate Board Committee packs (Audit & Risk, Remuneration & Nominations)
 • Type confidential documents (ER/disciplinary minutes)
 • Code of Conduct complaints handling (receive, acknowledge, log on Excel if valid, forward to legal, advise complainants) 
 • Prepare and distribute quarterly Code of Conduct reporting
 • Assist Finance team with member invoicing correspondence
 • Support company secretarial matters (director updates)
 • Special projects: AGMs and annual Board Committee scheduling