Personal Assistant / Contact Centre Administrator
The Talent Room · Gauteng
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• Provide professional administrative and PA support to the Contact Centre Manager and leadership team. • Manage diaries, meetings, appointments, calendars and meeting logistics. • Maintain accurate contact lists, databases, records and communication groups. • Compile, update and distribute monthly, weekly and daily reports, dashboards and presentations. • Monitor reporting deadlines and follow up with Team Leaders and relevant departments. • Prepare Excel reports, PowerPoint presentations and operational statistics. • Assist with social media performance reporting and sales performance updates. • Coordinate branch openings, marketing initiatives, stationery and other operational projects. • Liaise with Marketing, Finance, HR, branches and other internal/external stakeholders. Requirements:
- Matric / Grade 12.
- 2–3 years' administration experience, preferably supporting management or a leadership team.
- Strong Microsoft Excel and PowerPoint skills.
- Proficient in MS Office, Outlook, Teams and Zoom.
- Experience with reports, presentations, data capturing and administrative coordination.
- Strong written and verbal communication skills.
- Afrikaans proficient; English essential.
- Valid driver's licence.
- Own transport advantageous.
- Reside in or be able to reliably commute to Silver Lakes / Pretoria East.
Personality & Competencies
• Creative, resourceful and able to think outside the box. • Highly organised with excellent time-management skills. • Proactive, accountable and able to work independently. • Strong attention to detail and accuracy. • Confident communicator with good interpersonal skills. • Able to work under pressure and meet deadlines. Please note only candidates that meet the minimum requirements will be considered.
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