?Payroll Team Leader

?Payroll Team Leader

Lead the day-to-day operation of a UK payroll team, coordinating workloads, maintaining payroll accuracy and deadlines, supporting Payroll Coordinators and providing operational cover when required.

Cape Town Gardens | Office Based | 09:0018:00 SAST | R40,000 per month

ABOUT OUR CLIENT

Our client provides UK payroll services, including PAYE umbrella payroll, supporting recruitment agency clients and umbrella workers.

The business processes payroll, statutory deductions, pension auto-enrolment, expenses, holiday pay, client invoicing and payroll reporting, working across payroll, Finance, Registrations, Compliance and Customer Support.

THE ROLE: PAYROLL TEAM LEADER

The Payroll Team Leader will provide day-to-day leadership and operational oversight of the UK payroll team while being based in South Africa.

The role is responsible for coordinating workloads, monitoring accuracy and deadlines, supporting Payroll Coordinators and acting as the first point of escalation for routine payroll matters. The Payroll Team Leader will remain fully operational and cover Payroll Coordinator duties during annual leave, sickness and other periods of absence.

The role works closely with the Head of Payroll and UK-based Finance, Registrations, Compliance and Customer Support colleagues.

KEY RESPONSIBILITIES

• Provide day-to-day leadership, guidance and support to Payroll Coordinators, promoting a collaborative, accurate and service-focused working environment.
• Plan and allocate daily and weekly payroll workloads, taking account of priorities, deadlines, staff availability and client requirements.
• Monitor team progress throughout each payroll cycle and take prompt action where deadlines, service levels or quality standards may be at risk.
• Act as the first point of escalation for routine payroll queries, processing issues and operational concerns, escalating material or unresolved matters to the Head of Payroll.
• Carry out quality checks and review exception reports, identifying errors, trends, training needs and opportunities to improve processes.
• Coach Payroll Coordinators, provide constructive feedback and support the induction and training of new team members.
• Support the Head of Payroll with day-to-day team communication, performance information, workflow reporting and the implementation of operational changes.
• Maintain sufficient knowledge of each payroll portfolio to provide effective cover and continuity across the team.
• Cover the full duties of Payroll Coordinators during annual leave, sickness, training and other periods of absence, including management of allocated recruitment agency clients and umbrella workers.
• Import, review and validate timesheet, pay instruction and worker data before processing.
• Process UK PAYE umbrella payroll accurately and within

.special-hidden { display: none; }