Parts Supervisor Global Grade 09

Key Outputs

• Manage daily service related to the site-based Hose Container deployed
• Machine Hose Inspections
• Inventory Management
• Attend meetings as and when necessary, with the customer and facilitate team meetings (Huddle, Tool Box Talk, etc.)
• To perform parts supervisory related tasks and provide support to the Line Manager effectively and efficiently.
• Communicate and ensure accessibility to process documentation by all personnel.
• Coordinate the relevant subject matter required by team to deliver process design within set timeframe.
• Ensure the parts team works according to policies, principles, processes, and procedures of the parts department.
• Lead and supervise a parts process team using while following the BWE Leadership philosophy and demonstrating value driven leadership.
• Housekeeping, Report Management.
• Motivate and drive the required behaviour aligned to the Brand.
• Deliver customer service according to position relevant KPIs while meeting departmental financial targets

Qualification, Experience and Competencies

• Grade 12 and a tertiary qualification would be an added advantage.
• 5 years of experience in a parts supply / warehouse related position, supervisory would be an added advantage
• Machine Hose Inspection certification / experience
• Business development skills and knowledge.
• Track record leading people in a team-based/participative environment.
• Experience in managing a parts operation is advantageous.
• Sound parts business acumen.
• Attention to detail
• Organisational Awareness
• Good Communication skills
• Analytical Ability
• Product and systems knowledge
• Customer Service orientation
• Inventory Control and warehouse experience
• Parts Sales experience and business financials understanding