Parts Salesman

• Our Client in the Automotive industry has a new vacancy for a Part Salesman based in Cape Town

Job Description Key Responsibilities

• Present, promote, and sell products and services to existing and prospective clients.
• Build, develop, and maintain strong, professional relationships with current and potential customers.
• Deliver exceptional customer service and demonstrate a proactive willingness to assist clients at all times.
• Handle customer queries, complaints, and concerns efficiently, ensuring issues are resolved to achieve maximum customer satisfaction.
• Manage and monitor all back orders, providing clients with daily feedback and updates.
• Interpret parts catalogues and assist clients in identifying the correct parts.
• Prepare sales estimates, quotations, picking slips, and internal transfer documentation.
• Process internal and external parts invoicing according to branch requirements.
• Follow up on outstanding back orders daily.
• Achieve agreed sales targets and contribute to overall branch performance.
• Participate in standby and after-hours parts sales support on a rotational basis.
• Attend weekly meetings with management and assist in resolving parts-related matters.
• Assist with stock takes as required.
• Maintain excellent timekeeping, attendance, and adherence to company policies and procedures.
• Perform additional duties as reasonably requested by management.

Minimum Requirements & Personal Attributes

• Matric / Grade 12 or higher qualification.
• Minimum 1–2 years' experience in a similar sales or parts-related role.
• Valid Code 8 driver's licence.
• Strong written and verbal English communication skills.
• Confident, proactive approach with the ability to anticipate needs and resolve problems.
• High level of attention to detail.
• Strong interpersonal and communication skills.