Parts Salesman

Job Description Key Responsibilities

• Present, promote, and sell products and services to existing and prospective clients. • Build, develop, and maintain strong, professional relationships with current and potential customers. • Deliver exceptional customer service and demonstrate a proactive willingness to assist clients at all times. • Handle customer queries, complaints, and concerns efficiently, ensuring issues are resolved to achieve maximum customer satisfaction. • Manage and monitor all back orders, providing clients with daily feedback and updates. • Interpret parts catalogues and assist clients in identifying the correct parts. • Prepare sales estimates, quotations, picking slips, and internal transfer documentation. • Process internal and external parts invoicing according to branch requirements. • Follow up on outstanding back orders daily. • Achieve agreed sales targets and contribute to overall branch performance. • Participate in standby and after-hours parts sales support on a rotational basis. • Attend weekly meetings with management and assist in resolving parts-related matters. • Assist with stock takes as required. • Maintain excellent timekeeping, attendance, and adherence to company policies and procedures. • Perform additional duties as reasonably requested by management. Minimum Requirements & Personal Attributes

• Matric / Grade 12 or higher qualification.
• Minimum 12 years experience in a similar sales or parts-related role.
• Valid Code 8 drivers licence.
• Strong written and verbal English communication skills.
• Confident, proactive approach with the ability to anticipate needs and resolve problems.
• High level of attention to detail.
• Strong interpersonal and communication skills.

.special-hidden { display: none; }