Parts Manager (Dalton)
AFGRI Equipment · KwaZulu-Natal
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- Manage parts operations within the dealership to provide customer satisfaction while maximizing profit through parts sales, as well as inventory and expense control
Requirements
REQUIRED MINIMUM EDUCATION/TRAINING
- Grade 12
MINIMUM WORK EXPERIENCE
- 5 years John Deere experience
KEY PERFORMANCE AREAS
- Oversee stocktaking and stock counting
- Manage stock returns and claims
- Order parts and AMS stock
- Maintain an accurate and effective parts inventory control system
- Manage and follow-up warranty claims
- Build and maintain good relationships with internal and extern clients and ensure that client queries and complaints are resolved timeously
- Monitor monthly income and expenses, report any deviations and implement corrective measures where applicable
- Manage employee key performance areas, monitor performance standards, identify training and development requirements, and ensure fair disciplinary action to address deviations
- Implement a risk management plan for the Parts Department
- Ensure compliance with AFGRI's Health and Safety Policy and other legislative requirements.
TECHNICAL KNOWLEDGE/ COMPETENCIES
- Computer literacy MS Office
- Product knowledge
- Verbal and written expression/communication
- Stock control knowledge
- Sales knowledge
- Basic financial skills
- Analytical
BEHAVIOURAL COMPETENCIES
- Customer orientation
- Networking
- Listening
- Excellent interpersonal skills
- Leadership
Closing Date: 08 September 2026