Part-Time Virtual Medical Assistant | New York Mental Health Practice
Ataraxis · Cape Town, Western Cape
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Start free — we apply for you →About the job Part-time Virtual Medical Assistant | New York Mental Health Practice
- Are you an experienced Virtual Medical Assistant with a background in mental health or behavioral health?
- We're looking for a reliable and detail-oriented professional to support a solo, independent psychiatric nurse practitioner practice in New York providing medication management through telehealth and in-person appointments.
Key Responsibilities
- Schedule patient appointments and send reminders
- Support patient intake and insurance verification
- Sort and route incoming patient portal messages
- Prepare paperwork for prior authorizations
- Submit and follow up on insurance claims
- Send pre-approved standard patient communications
- Log prescription refill requests and queue them for provider review
- Maintain HIPAA-compliant patient communication and documentation
Requirements
- Experience working in a New York mental health or behavioral health practice
- Previous experience as a Virtual Medical Assistant or healthcare administrative professional
- Familiarity with insurance verification, patient intake, scheduling, and claims
- Comfortable handling confidential patient information
- Strong communication, organization, and attention to detail
- Familiarity with New York healthcare and payer processes
Bonus
- Experience with Valant
- Advanced medical billing experience
- Experience supporting a psychiatric nurse practitioner
Please send your applications to shazer@ataraxismgmt.com with the subject line Healthcare Virtual Assistant – Mental Health.