PAM 18630 - IT Support Technician – Durbanville
Job Placements · Bo+Kaap
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Utility management company
Job Description
Your duties will encompass
- Provide 1st line IT support to users via phone, remote access, and on-site assistance.
- Install, configure, and maintain hardware, software, and user devices (desktops/laptops).
- Manage and support Office 365 environments, including OneDrive and SharePoint.
- Support and maintain network infrastructure (DNS/DHCP, cabling, fibre routers, and Wi-Fi access points).
- Perform hardware troubleshooting, upgrades, and software installations.
- Manage and monitor backups, IT security, and malware protection.
- Configure and support VOIP telephony systems and printing/scanning services.
- Maintain accurate updates in the IT Helpdesk system and resolve issues within SLA timelines.
- Assist with disaster recovery and business continuity processes.
- Support AMR systems, including meter setup, diagnostics, GSM modem configuration, and site support.
- Perform basic stock control, including receiving, dispatching, and tracking IT equipment.
Qualifications
- Grade 12
- CompTIA A+ and Network+ (required)
https://www.jobplacements.com/Jobs/P/PAM-18630-IT-Support-Technician--Durbanville-1295386-Job-Search-7-13-2026-5-52-40-AM.asp?sid=gumtree
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