Organisational Development Practitioner: Organisational Design and Process Improvement

REQUIREMENTS

• Applicants should be in possession of an Advanced Diploma/Degree NQF Level 7, coupled with an NSG Certificate in Organisational Design or a certificate in Management Services. NSG Job Evaluation Certificate Analyst. One to two 1-2 years' proven experience in Organisational Design, Work-study, Management Services, Organisational Development, Business Process Management, Job Evaluation or a related organisational development environment.
• Experience in a provincial or national government organisational design environment, including organisational design, organisational functionality assessments, business process improvement, provincial coordination, Job Evaluation, benchmarking and committee secretariat services will serve as an added advantage.

Competencies: The following key competencies and skills are required for the position:

• Analytical Thinking, Problem Solving, Planning and Organising, Research and Information Analysis, Results Orientation, Client Service Orientation, Communication and Information Sharing, Teamwork and Collaboration, Project Coordination, Quality Orientation, Attention to Detail, Continuous Improvement Orientation, Policy Interpretation and Application, Project coordination; facilitation; presentation; negotiation; quality assurance; innovation; continuous improvement; advisory and consultation skills.
• Knowledgeable of the Public Service Act, 1994 and Public Service Regulations, 2016, Organisational Design Frameworks and Methodologies. Organisational Functionality Assessment OFA Framework.
• Work-study principles and workload measurement methodologies, Business Process Management BPM and Process Mapping techniques, Service Delivery Model SDM development principles, Standard Operating Procedure SOP development methodologies, Job Evaluation System JE and applicable DPSA directives, Organisational development and change management principles, public sector governance and organisational structures, Monitoring and Evaluation principles, Benchmarking techniques, Records and information management, Committee governance and secretariat practices, Batho Pele Principles, Code of Conduct for the Public Service and applicable legislation, Organisational analysis.
• Data collection, Work-study and workload analysis, Report writing and technical drafting, Stakeholder liaison and relationship management, Computer literacy Microsoft Word, Excel, PowerPoint and Outlook.

DUTIES

• Support the Development of Provincial Organisational Development Policies, Frameworks and Guidelines. Support the drafting of organisational development policies, frameworks, standards, toolkits and templates.
• Participate in the development of provincial business process management, functional analysis and Standard Operating Procedure SOP guidelines. Provide technical support to provincial departments on organisational development matters. Conduct preliminary quality assurance of organisational structures, reports and related documentation.
• Prepare draft advisory notes, technical guidance and correspondence. Support provincial organisational development forums and technical meetings.
• Monitor implementation of service delivery improvement initiatives, organisational functionality assessments, business process management initiatives and Standard Operating Procedures. Analyse organisational development information and identify trends, risks and areas requiring intervention. Compile statistical reports, management reports, dashboards and monitoring information.
• Provide secretariat support to the Provincial Job Evaluation Panel. Maintain the provincial Job Evaluation database and records management system. Conduct provincial benchmarking exercises and organisational development Research.